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Brand new Inspiron 660 has no power
I've had it out of the box for less than 4 hours. It was on and I clicked the Macafee icon and it immediately died and wont come back on. The power cord is secure. I don't feel like I should be having to take apart a machine that is brand spanking new.
DELL-Amogh G
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October 12th, 2013 00:00
Hi Bbbccc,
I would suggest you to drain the residual power from the system:
You may try to swap the power cable of the system tower with the monitor and check if that makes any difference.
Keep me posted with the results. I will be glad to assist you.
Bbbccc
2 Posts
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October 12th, 2013 09:00
That didn't work. A green light on the back of the machine comes on briefly when I reconnect the power cord but the machine will not turn on.
shesagordie
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10 Elder
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October 12th, 2013 11:00
DELL-Amogh G
1.5K Posts
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October 15th, 2013 05:00
Hi Bbbccc,
Please provide me the Service Tag and the name as it appears on the account via private message (click my username and then click Start Conversation) so I may access your records and check for further course of action.
Keep me posted with the information. I will be glad to assist you.