Start a Conversation

Unsolved

This post is more than 5 years old

J

17111

November 19th, 1999 18:00

CD-Rom hangs on boot-up

The system will simply hang and the drive light will begin flashing. Opening the cd-rom drive tray will allow the system to unhang and continue the rest of the boot process. There is nothing in the CD-Rom drive. Thanks for your help

1.1K Posts

November 25th, 1999 21:00

Reseat the CDROM cables, and boot to the Dell Diagnostics disk. If the same thing happens (the system will not boot to the Dell Diagnostics disk unless the CDROM drive door is open), contact Dell Technical Support. You need to have your drive replaced.



2 Posts

November 26th, 1999 16:00

Had to replace the CD-Rom. Thanks
No Events found!

Top