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futurenetsoluti

12 Posts

10042

October 26th, 2007 02:00

CLI.exe Error on Optiplex 745

I have an Optiplex 745 running Windows XP Professional SP2. It contains a Core 2 Duo E6600, 2 GB of RAM, and a Radeon X1300 Pro all of which came with the PC.
 
After installing Symantec Endpoint Protection 11.0 tonight, I am receiving the following error at logon:
 
CLI.exe - Fatal Error
CLR error: 8007000b
The program will now terminate.
 
All of the drivers loaded on the system are those posted on the Dell support web site.
 
This is a list of everything from Add/Remove Programs:
  • Adobe Flash Player ActiveX
  • Adobe Reader 8.1.1
  • ATI - Software Uninstall Utility
  • ATI Catalyst Control Center
  • ATI Display Driver
  • Broadcom Gigabit Integrated Controller
  • Broadcom Management Programs
  • EMBASSY Trust Suite by Wave Systems
  • High Definition Audio Driver Package - KB835221
  • HP PSC & Officejet 5.3.B Corporate Edition
  • LiveUpdate 3.3 (Symantec Corporation)
  • Logitech SetPoint
  • Microsoft .NET Framework 1.1
  • Microsoft .NET Framework 1.1 Hotfix (KB928366)
  • Microsoft .NET Framework 2.0
  • Microsoft Office Enterprise 2007
  • Microsoft Visual C++ 2005 Redistributable
  • MSXML 4.0 SP2 (KB936181)
  • MSXML 6.0 Parser (KB933579)
  • PowerDVD
  • Roxio Creator Audio
  • Roxio Creator Copy
  • Roxio Creator Data
  • Roxio Creator DE
  • Roxio Creator Tools
  • Roxio Drag-to-Disc
  • Roxio Express Labeler
  • Roxio Update Manager
  • SoundMAX
  • Symantec Endpoint Protection
  • Windows Installer 3.1 (KB893803)
  • Windows Internet Explorer 7
  • Windows Live Messenger
  • WinZip 11.1
  • Yahoo! Messenger

Does anyone know what causes this error? Searching using Google shows it is related to the .NET Framework. I would update my driver, but I need one from Dell instead of from ATI due to company policy.

Also, this happens regardless of whether the user that logs in is a local administrator, power user, or restricted user.



Message Edited by futurenetsolutions on 10-25-2007 10:15 PM

Hydralisk00222

2.4K Posts

October 26th, 2007 02:00

Remove the ATI Catalyst Control Center program
 
If you really need it hunt down the "classic" ATI control panel app - check the drivers from 2005 or 2006

futurenetsoluti

12 Posts

October 29th, 2007 17:00

Thank you for the response.
 
Unfortunately, neither of these solutions is an option. We use the ATI Catalyst Control Center program to configure monitor rotation, as most of our employees have dual monitors with one in landscape mode and the other in portrait mode.
 
Also, we cannot use drivers not provided by Dell due to company policy.
 
Do you have any other suggestions?
 
Here is what I have done so far.
 
I have enabled logging in HKLM\Software\Microsoft\.NETFramework\CLRLoadLogDir to go to C:\TEST\. This only showed that .NET Framework 1.1 was being used by the application.
 
I then configured the .NET Framework to force the use of the latest CLR installed on the system. In my case, this was 2.0 (HKLM\Software\Microsoft\.NETFramework\OnlyUseLatestCLR). The application still failed, but the error message appeared differently.
 
I have re-installed .NET Framework 1.1 and all service packs and updates. I have re-installed the ATI Catalyst Control Center application. None of these things helped the problem.
 
I have not finished analyzing the Process Monitor capture of the application startup yet. I will post back my findings when I do.

vcv1

1 Message

April 1st, 2008 17:00

 

Remove the EMBASSY Trust Suite by Wave Systems

 

-Vince

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