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RaniaC
Copper

Cannot hear through headphones

I cannot hear through my headphones when I play audio or watch a video.  It sometimes plays and the sound fades or becomes distorted or I hear nothing!  Does anyone know what the problem could be?
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5 Replies
fireberd
Diamond

Re: Cannot hear through headphones

What model PC and Operating System? (that should be on any initial problem post - it can make a difference and allow someone to give you specific assistance). 

General suggestions (1) verify that the headphones are good.  (2), make sure you are fully inserting the headphone plug into the speaker jack.   If you are still having problems, power off the PC, open the case and reseat (unplug then plug back in) the connector from the front panel headphone jack to either the motherboard (if you have on-board sound such as SoundMax) or to the SoundBlaster card.

There's a possibility that the headphone jack is damaged and not making good contact, but that is not very common.

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

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RaniaC
Copper

Re: Cannot hear through headphones

Thanx. . .since the metal couple came out of the speaker jack plug in when I  unhooked the headphones   from the hard drive, this could be the problem. It may not be making a good contact. 
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RaniaC
Copper

Re: Cannot hear through headphones

Model:  Dimension 2400  Operating System: Windows XP
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Re: Cannot hear through headphones

i'm having the same problem w/ my a215 speakers and my headphone jack on the dell dimention 4700c w/ windows xp pro
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RaniaC
Copper

Re: Cannot hear through headphones

Since the couple came out of my headphone connector--I ended up ordering a new headphone connector and hope this is the problem. . .I can hear through my speakers. This problem just happens and started happening after the couple pulled out with the headphone jack.
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