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John_Doe
Gold

Computer keeps restarting

What does it mean when my computer keeps restarting. It boots up for about 10-15 seconds and then all of a sudden a blue error screen appears for 1 second and the computer restarts. It doesn't stay long enough to read the error message. How can I fix this problem?

Thanks!

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16 Replies
shesagordie
Diamond

Re: Computer keeps restarting

John_Doe.

It would help, if you posted some details, such as, computer model, version of windows, any error messages and the reading of the diagnostic LEDs.

Bev.

 

If my answer was helpful, please use the 'Did this answer the question' and click: Yes
Forum Member since 2001
I am not employed by Dell

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romero
Bronze

Re: Computer keeps restarting

If u want to read the error messages then click...

Press windows button + Pause/break                This would pop up a window .....

Click "ADVANCED" tab   and  .....  click  ...  "STARTUP AND RECOVERY"

Uncheck the option "automaticaly reboot"

Now onwards you will get enough time to read any error message u get on ur screen.

The blue screen could imply that there could be virus on ur system. U need to run Anitvirus n check for it.

if it is not virus u can try clearing NVRAM from bios.

 

 

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John_Doe
Gold

Re: Computer keeps restarting

I have Windows XP and I tried hitting the Pause/Break button when the blue error message appears but nothing happens it just reboots again. Any more suggestions on how to fix the problem?

Thanks!

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shesagordie
Diamond

Re: Computer keeps restarting

John_Doe.

The following is the best XP Shutdown troubleshooter.

 http://aumha.org/win5/a/shtdwnxp.htm

Bev.

 

If my answer was helpful, please use the 'Did this answer the question' and click: Yes
Forum Member since 2001
I am not employed by Dell

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John_Doe
Gold

Re: Computer keeps restarting

It doesn't even boot to Windows so I can't change any of these settings in Windows XP.

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romero
Bronze

Re: Computer keeps restarting

If ur system does not boot to windows then when it starts up try entering the bios and clear the NVRAM. Also u can try inserting ur resource cd and boot ur sytem to safe mode with command prompt and try restoring the system to an earlier date......  Hope this helps.
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John_Doe
Gold

Re: Computer keeps restarting

How do I clear the NVRAM in the BIOS? I tried looking for it in the BIOS but I couldn't find it. I also tried entering safe mode but the same blue error screen came on for half a second and rebooted automatically again. Is there any other way I can view this error screen becuase the pause/break button didn't work?

Thanks

Message Edited by John_Doe on 10-23-2003 10:52 AM

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John_Doe
Gold

Re: Computer keeps restarting

After rebooting the computer several times I finally got a some words out of the blue error screen that pops up for a second. It says something about the regsitry cannot....load the.....physical memory....

Is that any help?

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romero
Bronze

Re: Computer keeps restarting

When u boot ur system do u see something on ur screen like dell logo then flashing of a few lines n then screen changing n then if u see the blue screen this might imply ur bios has successfully performed it tests n something is wrong with the OS. If u do not see anything when u boot except the blue screen then there might be a problem with the hardware or there could be the cables r gone bad for ur hardware.  

U can try out only two things now...   One is clearing the NVRAM  from teh bios and second  is booting from a Dell CD and running the Dell diagnostic test to check if the hardware on ur system is functionally properly. 

To perform these actions it is necessary to know what type of a system do u have becoz every system has their own settings n ways of doin it. Alternatively, u can open up http://support.us.dell.com and select ur system and look out for the above 2 options as to how they r done. If u can give ur sysetm trype I can do that for u    no probs.....

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