Dell Inspiron One 2305 will not wake up after it goes into sleep mode.

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This is a known issue with this model.  No fix known.

THANK YOU!

I am so happy I stumbled upon your post.. I have been trying since Christmas to figure that out. I just went through my settings and changed it, so fingers crossed..I am hoping this works. I am leaving this page up on my screen so when I wake up I can post if I was able to "wake" my computer without having to manually turn it off and then back on. I am so excited now! Thank you again!!

Just put my system into Sleep Mode last night and how I cant get it to boot. It sounds like the hard drive is being accessed but the screen is black. Mouse and Keyboard activity have done nothing. Removed all items from computer. Then removed power cord. Held power button for 30 seconds and restored power. Again it sounds like system is starting but the screen is black! I have had this system repaired and major boards replaced several times; including the inverter board. It was working fine till I put it into sleep mode. Any suggestions to get this fine quality system running?

Thanks

Hi davidmp,

You will have to change the power management settings of the keyboard and mouse so that it wakes up your computer from sleep. Please follow the steps mentioned below to enable a feature "Allow this device to wake the computer"

1. Open the charms bar by moving the mouse to right top corner of the screen and in the search box, type ‘Device Manager’, and then, in the list of results, click ‘Device Manager’.
2. When the device manager pops up, in the list please check for ‘keyboards’ and ‘Mice and other pointing device’.
3. Click on the arrow mark beside ‘keyboards’ and ‘Mice and other pointing device’.
3. Right click on the keyboard and mouse installed on your computer.
4. There you should find the ‘Power management’. Where you will be able to setup "Allow this device to wake the computer"
5. Click on ‘Ok’ and restart the computer to check for the issue.

Please let me know if this helps.

The power management option is not available for the wireless keyboard and mouse that comes with this model, so this solution is inapplicable.

Thanks for your effort though. This is a frustrating problem that makes me regret ever buying this machine.

Hi Reptar42,

I’d advise you to update the BIOS, Video card drivers on your computer to check for issue resolution.

Please follow the link below. When the page comes up please put in the service tag of your computer. Then go ahead and download the drivers, after selecting the operating system installed on your computer, from the link below. Install it in sequence of BIOS, Video card drivers.

http://dell.to/ZaQuel

Please let me know if this helps.

Hey Ravi

Hope you are doing well !!

I got something same issue like this, I have a Dell Inspiron 15R with windows 8, and now after buying, it is upgraded to windows 8.1. I really dont know why the screen doesn't wake-up after automatic or manually sleep. All the other LEDs are working but no movement by the dell pad or either with the keyboard nor with the power button. Every time I have to force reboot/restart it by long press the PW button. This really frustrating coz its only 2 days passed new machine. 

I tried every thing even the BIOS, mine is A07 & the update is also the same, checked everywhere on google and different forums. could not figure it out. Let me know if you found the fix for this bug.

OCT 2014 Dell Inspirson 7720 17" Core i7 Win7: When it goes to sleep, either on its own or by selection it won't wake up and gives clicking sound and no screen displays.  If you hold the power button down to reset, and then select boot normal, it boots fine.  Well I played around a lot with different settings on the sleep and hard drive turn off settings and that did not help till figured out that it is sleep that is messing it up.  If I select hibernate it comes out of hibernate just fine.  So I set it to hibernate under the power settings and to never sleep.  And don't hit sleep from the shut down menu; select shut off or hibernate.  I also selected for the hard drive to never shut down on its own since it will when it hibernates.

BUT you have to wonder why did this start happening out of the blue?  Computers are very frustrating!  This was a top end laptop and I expect it to last longer than 2 years.  That is irritating!  An update screwed it up more than likely you would think.  Just BS to be having to reset up all your software on a new computer whenever they feel like taking a dump.  Solid state is not so solid.

Thanks for this reply. I've kept using my ancient shuttle PC for the last 3 years as my replacement Dell drove me nuts with its turning off.