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J

34950

November 27th, 2009 16:00

Dell Laser Mouse with Windows 7 Problem

Hey

we have problem with all our Dell Laser Mouses,
They does not work with any Windows 7 system, (dell and non-dell workstations has been tested)

The mouse seems not compatible with Windows 7 (64bit) version (Swedish).
(Though it works fine with Windows XP.)


Could you please help? where to find (win7 64bit) drivers for this mouse,


Mouse dell product number: 0Y357C (it is a 6 buttons usb laser mouse)


Kind regards
Johnny

261 Posts

November 27th, 2009 16:00

I use that mouse on an XPS Gen 1 DELL laptop running Windows 7 32 Professional and it uses Microsoft Drivers from 6/2006 6.1.7600.16385, it came with my XPS Studio 435T which had Vista 64 bit loaded and the mouse worked great with it and Windows 7 64 Ultimate RC build 7100.

4 Posts

February 8th, 2010 20:00

Any suggestions if I have tried every logical suggestion? The red light stays on the mouse. Has never worked. Turn on new XPS 9000 Win 7 S520 Logitech and nothing.

February 9th, 2010 15:00

I would also like the solution to this problem.

I have a XPS 435T-9000.  I want to use my Microsoft Bluetooth Laser Mouse with this system

Was I wrong to believe that I could use a wireless bluetooth laser mouse (not built or sold by Dell) with this high end system?  I bought the 1505 WLAN Mini-Card built in and expected  to have plug and play for Bluetooth with Windows 7 and the wireless radio card.  Boy am I ever disappointed.......

So far it's a bust.  My Microsoft Bluetooth laser mouse won't work and I've spent hours looking for solutions at Microsoft and Dell, and even Broadcom..  Nobody seems to have an answer.

What's the deal?

4.6K Posts

February 10th, 2010 04:00

Welcome to the forums :emotion-21:

 

 

Try Dell's 'How to pair devices to a Dell bluetooth adapter' advisory :emotion-55:

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