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Laura11111
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Dell Optiplex GX280 - Solid Amber Light

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I have a Dell Optiplex GX280 desktop computer. When I plugged it into the wall, it always shows a solid amber light. The fan is running, but their is no signal to the monitor. So far I have tried replacing the memory sticks and the battery. Gave it a thorough cleaning. Unplugged the computer and held the power button for about 30 seconds to drain the capacitors, and still nothing.

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shesagordie
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Re: Dell Optiplex GX280 - Solid Amber Light

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I have a Dell Optiplex GX280 desktop computer. When I plugged it into the wall, it always shows a solid amber light. The fan is running, but their is no signal to the monitor. So far I have tried replacing the memory sticks and the battery. Gave it a thorough cleaning. Unplugged the computer and held the power button for about 30 seconds to drain the capacitors, and still nothing.

 
Laurakitty
 
A solid Yellow power button LED  indicates "The Dell Diagnostics is running a test, or a device on the system board may
be faulty or incorrectly installed"
 
What is the reading of the four diagnostic lights, located on the back panel of your Optiplex GX 280 Desktop model?
 
The troubleshooting guide, is here:
 <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
 
Bev.

 


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Laura11111
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Re: Dell Optiplex GX280 - Solid Amber Light

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[quote user="Laurakitty"]

I have a Dell Optiplex GX280 desktop computer. When I plugged it into the wall, it always shows a solid amber light. The fan is running, but their is no signal to the monitor. So far I have tried replacing the memory sticks and the battery. Gave it a thorough cleaning. Unplugged the computer and held the power button for about 30 seconds to drain the capacitors, and still nothing.

 
Laurakitty
 
A solid Yellow power button LED  indicates "The Dell Diagnostics is running a test, or a device on the system board may
be faulty or incorrectly installed"
 
What is the reading of the four diagnostic lights, located on the back panel of your Optiplex GX 280 Desktop model?
 
The troubleshooting guide, is here:
 
<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
 
Bev.

[/quote]

All the diagnostic lights are off.

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shesagordie
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Re: Dell Optiplex GX280 - Solid Amber Light

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Laurakitty

The Optiplex GX 280 has five different models, the Mini Tower, Small Mini Tower, Small Desktop, Desktop and the Small Form Factor.

The picture you posted seems to indicate you have the GX 280 Small Mini Tower version, not the Desktop?

The Desktop has the diagnostic lights on the front panel, not back panel, as I posted, doh sorry about that.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

The Small Mini Tower has the diagnostic lights on the back panel, also see here:

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Bev.

 

 

 

 


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Laura11111
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Re: Dell Optiplex GX280 - Solid Amber Light

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Laurakitty

The Optiplex GX 280 has five different models, the Mini Tower, Small Mini Tower, Small Desktop, Desktop and the Small Form Factor.

The picture you posted seems to indicate you have the GX 280 Mini Tower version, not the Desktop?

The Desktop has the diagnostic lights on the front panel, not back panel, as I posted, doh sorry about that.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

The Mini Tower has the diagnostic lights on the back panel, also see here:

 

Bev.

 

 Yes, I think it is a mini tower. The diagnostic lights on the back panel are off.

 

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shesagordie
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Re: Dell Optiplex GX280 - Solid Amber Light

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Laurakitty

Are there any 'Beeps'?

First check that all the cables are properly connected, including the cables to the front panel.

If you are comfortable working around computers, you could try the following:

Note: The only 100% method of testing a PSU, is to install a known working power supply.

Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system on, if power supply, case fans and the hard drive run, then the PSU maybe be good.

Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.

Power supply checks out and the system still does not work, again remove the power cord, hold the power button in for several seconds to discharge the residue power, reconnect the 20-pin connector to the motherboard.

Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.

If there is no difference in the diagnostic lights, 'Beep' codes and/or the LED indication of the power button, it would appear that the motherboard has died and/or maybe the processor. 

Bev.

 


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Laura11111
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Re: Dell Optiplex GX280 - Solid Amber Light

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Laurakitty

Are there any 'Beeps'?

First check that all the cables are properly connected, including the cables to the front panel.

If you are comfortable working around computers, you could try the following:

Note: The only 100% method of testing a PSU, is to install a known working power supply.

Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system on, if power supply, case fans and the hard drive run, then the PSU maybe be good.

Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.

Power supply checks out and the system still does not work, again remove the power cord, hold the power button in for several seconds to discharge the residue power, reconnect the 20-pin connector to the motherboard.

Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.

If there is no difference in the diagnostic lights, 'Beep' codes and/or the LED indication of the power button, it would appear that the motherboard has died and/or maybe the processor. 

Bev.

Now the little green light on the front panel is on. Power button is still amber.  However, no beeping or difference in diagnostic lights.

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shesagordie
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Re: Dell Optiplex GX280 - Solid Amber Light

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Laura,

Have you checked the motherboard, using the procedures I posted?

Reason for checking the power supply, as you need a 'Know' working PSU, to test the motherboard.

Bev.

 


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Laura11111
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Re: Dell Optiplex GX280 - Solid Amber Light

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[quote user="shesagordie"]

Laurakitty

Are there any 'Beeps'?

First check that all the cables are properly connected, including the cables to the front panel.

If you are comfortable working around computers, you could try the following:

Note: The only 100% method of testing a PSU, is to install a known working power supply.

Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system on, if power supply, case fans and the hard drive run, then the PSU maybe be good.

Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.

Power supply checks out and the system still does not work, again remove the power cord, hold the power button in for several seconds to discharge the residue power, reconnect the 20-pin connector to the motherboard.

Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.

If there is no difference in the diagnostic lights, 'Beep' codes and/or the LED indication of the power button, it would appear that the motherboard has died and/or maybe the processor. 

Bev.

[quote user="shesagordie"]

Laura,

Have you checked the motherboard, using the procedures I posted?

Reason for checking the power supply, as you need a 'Know' working PSU, to test the motherboard.

Bev.

I jumped the power supply using the procedure you posted and nothing happened. The fan is running and diagnostic lights are off. And the power light is the still amber.

[/quote]

[/quote]

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Laura11111
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Re: Dell Optiplex GX280 - Solid Amber Light

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What could be the problem?

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