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Brandon980
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Dell T3500 Blinking Amber 1-3 (4x) issue

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I have a problem with my Dell Precision T3500, the issue is that whenever I try to start the computer the power button it blinks amber 4 times and gives the number code 1 and 3 however it does turn on after a while. I assumed that it was something to do with the motherboard hwoever I am not sure since there isn't many problems like this on the internet where I could find a solution. I looked in the manual and the closest thing I could find was that it was a PSU or PSU cable problem. If anyone has a solution or answer for this I would be very grateful. The T3500 currently has a Nvidia GTX 260 installed with 4GB of ram. In addition if it is a PSU problem could you please list what PSU are compatible with the T3500 such as a T5500 PSU or a T7400. Thank you for your support.

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osprey4
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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Hi Brandon980,

Lights 1 and 3 indicate a RAM problem. Try reseating the RAM. If that doesn't help, try removing one module at a time, making sure the remaining modules are used in the correct slots <ADMIN NOTE: Broken link has been removed from this post by Dell>.

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Brandon980
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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Thank your for your response but yes I have tryed reseating the ram, removing them 1 by 1 and also placing them 1 by 1.

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osprey4
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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When you replaced them, you're putting them back in starting with slot 1? You tried each individually?

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Brandon980
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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Yes I have and it still does not work.

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osprey4
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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You said it starts eventually. Have you tried running the Dell diagnostics or memtest?

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Brandon980
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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Not at the momment, I'll try the diagnostics tests, I'll get back to you with the results, Thanks for your responses and help so far.

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Brandon980
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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I have just condcuted the Dell Diagnostics tests and there were no problems to report from the memory.

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Brandon980
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Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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I'm still having issues with this 1-3 amber blinking light, Dell diagnostics reads nothing does anyone have any ideas about what is causing it?

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hyarch
Copper

Re: Dell T3500 Blinking Amber 1-3 (4x) issue

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I hope your machine is still under warranty Smiley Happy  I've had this happen to 5 of my T3500s.  The fix is a new power supply.  Each time they've sent out the power supply, they've also sent out a new motherboard.  I think there's obviously a big problem with the power supplies in these T3500s, as each one from our initial purchase has had the same issue (we have a bunch of newer ones that haven't shown the problem, at least not yet).

Each time it happens I request that the tech person try to make this a known issue (and perhaps trigger some kind of extended warranty/recall), but so far no progress there....

Leaving it unplugged for a bit seems to fix it temporarily, but then we're scared to turn the machines back off.