This post is more than 5 years old
561 Posts
0
139484
Device Mgr showing exclamation marks on all cpu i7 cores
Hi all,
Running Windows 8.1 64 bit on XPS 8700. So I just recently did a clean install of windows 8. Did this in the uefi mode with secure boot. Everything is working fine. In device manager, I got exclamation mark on all cores of my intel cpu i7 4th gen. I've done the uninstall, update driver thing, but no change. I even re installed chipset. Any help would be greatly appreciated. Thanks
Roger 1955
Roger1955
561 Posts
1
February 14th, 2014 18:00
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
February 13th, 2014 11:00
Hi Roger,
The exclamation point should indicate an error code of some sort. Open the device and see if you can find that code.
Roger1955
561 Posts
0
February 13th, 2014 17:00
Osprey,
Here is the message:
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
Thanks
Roger1955
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
February 14th, 2014 05:00
Try uninstalling the driver for each processor and then scan for hardware changes.
Roger1955
561 Posts
0
February 14th, 2014 08:00
No luck. after uninstalling each one, the scan for hardware changes does nothing at all, meaning when I click on it the screen blinks and nothing happens. So after uninstalling the drivers for each core, I do a restart and exclamation marks still there.
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
February 14th, 2014 16:00
Try the fix described in this post.
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
February 15th, 2014 03:00
Excellent! Glad that worked.