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484035

October 20th, 2010 18:00

Factory Restore

I am working on Vstro 220 And getting a event 6001 Which is blocking me from Accessing one of my accounts.  I would like to do a Factory Restore.  If I can t do a Factory restore What drivers do I need for this desktop.

10 Elder

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46K Posts

October 20th, 2010 21:00

 Sithchean

Step 2 HERE will show you how to restore the Vostro 220 to it's original  factory state.

If you have any files, or folders you wish to save, then you need to back them up before the restore, to other media, either DVD's, USB flash drives, or an external hard drive. 

After completing the PC Restore, you need to check for Microsoft's Critical updates and update your Anti Virus Definitions.

Bev.

2 Posts

January 25th, 2012 20:00

Hi,

I have a vostro 220s, and it basically started hanging/rebooting at will.

When I tried to use the above steps to restore to factory, during formatting, it rebooted, and now I am without an OS, so I cannot get into factory restore again. My guess is there is something wrong with the hard drive. I have another drive that I can install the OS on, but I am wondering if there is any way to get the factory restore files onto the new drive, so I dont have to install vista from scratch? This will save me a lot of time and headache.

Is there a way to move the restore files (on the D partition) onto another drive and then somehow use them to setup windows?

Thank you!

8 Wizard

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47K Posts

January 26th, 2012 07:00

WIN7 does not have a 2nd partition.  It has a 16 Gig primary partition that looks like D: in explorer.

When the drive is dying is not the time to backup that partition.  As soon as you get the machine is.

2 Posts

January 26th, 2012 08:00

My 220s came with Windows Vista, not windows 7. It has a recovery partition D drive, which has windows, all the drivers etc. Since it is already a backup partition, why would I need to backup the backup partition?

8 Wizard

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47K Posts

January 26th, 2012 10:00

Vista would be a Factory.WIM file.

http://www.goodells.net/dellrestore/vista/vistarecovery.shtml

Manual Recovery from a Dell Vista Recovery Image - Step-by-Step

The Dell Vista system can normally be restored to factory settings through a selection on the Vista Advanced Boot Options screen. To perform a factory restore, first try the F8 method, "Dell Factory Image Restore Option in the System Recovery Options Menu". If that doesn't work, next try the DVD method, "Run PC Restore From a Microsoft Windows Vista DVD".

Try the above two procedures first. If neither of those works, try directly accessing the factory image using the procedure below. Note this procedure assumes the Factory.wim file is still intact and has not been damaged.

(Note: Click on any image below to view a larger image. Click your browser's 'Back' button to return to this page.)



Screen 1: Boot from the Vista Recovery CD

Insert the Vista Recovery DVD in the CD/DVD drive.

Reboot the computer.

At the POST ("Power-On Self Test") screen with the giant Dell logo, press F12 a few times to get to the BIOS One-Time Boot Menu.

At the One-Time Boot Menu, select the option to boot from CD/DVD.

Press any key when you see the prompt, "Press any key to boot from CD or DVD.."

The Windows Recovery Environment will begin loading files.

Screen 2: Select your language.

Screen 3: Click the "Next" button to continue.

Screen 4: Select the option to "Repair your computer".

Screen 5: If you see this screen, click "No".

(We're going to restore the Vista partition from the Dell factory image, so we do not need to repair the existing Vista installation.)

Screen 6: Click the "Next" button to continue.

Screen 7: This is the main System Recovery Options menu.

We will use the "Command Prompt" option to perform the factory image restore. However, to avoid accidentally overwriting the wrong partition, it would be wise to first confirm the drive letters the Recovery Environment has assigned to the relevant partitions.

To check the drive letters, select the "Windows Complete PC Restore" option.

Screen 8: To check the drive letters, select the "Windows Complete PC Restore" option from the System Recovery Options menu.

If you see this dialog box, click the "Cancel" button to tell Windows to stop looking for a Windows backup.

("Retry" just returns to this same dialog box.)

Screen 9: Click the "Next" button to continue.

("Cancel" returns to the System Recovery Options menu.)

Screen 10: Click the "Advanced.." button.

("Cancel" returns to the System Recovery Options menu.)

Screen 11: Click "Install a driver" to continue.

(Note: we are not going to install a driver, but the other two options, "Search.." and "Cancel", will not let us continue.)

Screen 12: Click the "OK" button to continue.

("Cancel" returns to the System Recovery Options menu.)

Screen 13: Click the "Computer" button to show the drive letters that the Recovery Environment has assigned to the drives.

(Note: your computer may show different drive labels or sizes than shown in this example.)

On a Dell-configured hard disk, the main Vista OS partition will be identified as drive C: with the label "OS", and the Recovery partition will be identified as drive D: with the label "RECOVERY". If you have readjusted the partition layout, you may have different labels or drive letters.

You may double-click any drive letter icon to study the files and folders in each partition. Once you are satisfied that you know the drive letters of the Recovery partition and the partition we are going to overwrite, press "Cancel" until you return to the System Recovery Options menu (screen 7).

Screen 14: From the System Recovery Options menu, select the "Command Prompt" option. The following instructions assume the Recovery partition (as determined in screen 13) is drive D: and the Vista OS partition to be overwritten is C:.

At the command prompt, type "d:" and press [Enter].

At the 'D:\' command prompt, type "cd \tools" and press [Enter].

At the 'D:\Tools' command prompt, type the following command:
  imagex  /apply  d:\dell\image\factory.wim  1  c:\  
When you press the [Enter] key, the ImageX utility will begin overwriting the C: partition with the contents of the Factory.wim image.

Finished.

The Vista OS partition should now be restored to its contents as it was when originally shipped.

Reboot and the computer should boot into Vista.

author: Dan Goodell

1 Message

December 14th, 2013 23:00

Hello, 

I hope someone can help me... When I'm trying to install Windows 7 I'm having the error "setup was unable to create a new system partition or locate an existing system partition. see log files for more information". I did all the steps on your guide and was able to see that the recovery partition driver letter was "(C:)".... I changed the driver letters using cmd promt command "diskpart" but when I restart the computer I'm still having the same error and this is because when I checked the driver letters (again) all the letters went back to the same wrong setup, I mean the recovery partition went back to letter "(D:)"....

What can I do!!? PLEASE HELP!!!!

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