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GX 520 : power button flashing orange
Hi,
I have a user which has the strange problem that his optiplex gx520, from time to time powers off, however the power button keeps flashing orange.
Pushing the power button gives no response, I have to keep it pushed for about 10 seconds before the flashing stops.
No status leds on the front. All fans are operational (when I turn on the system) so probably no thermal error. Also no swollen elco's like we had in the optiplex gx280.
Anyone encountered this problem/behaviour before ?
Jef
speedstep
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July 5th, 2006 12:00
Mark1025
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July 9th, 2006 21:00
Redeyedsoulja
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July 20th, 2006 15:00
speedstep
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July 24th, 2006 01:00
Flea power does not indicate good power supply.
Dell says Bad power supply.
Blinking Yellow/Amber Initial state of LED at power up. Indicates ICH has power, but the POWER_GOOD signal is not yet active. If LED remains this color, it is probable that the power supply needs to be replaced.
Mark1025
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July 24th, 2006 04:00
stonent
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July 24th, 2006 19:00
melkor_41
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August 15th, 2006 17:00
They reportedly have bad EMI shielding and when cell phones start to receive data they send out all kinds of nasty stuff (hold one up to your monitor while its receiving a text message to see) This EMI will confuse the 520 and halfway send it into suspend of death or shutoff compleatly.
They even have a cool video of it at that link.
Mark1025
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August 15th, 2006 19:00
speedstep
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August 16th, 2006 11:00
GX520 user
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December 3rd, 2011 16:00
I started having this problem when the 520 turned 3 years old. 1st suspect was the HDD, replacing the HDD did nothing to resolve the issue. Don't know were the problem is but do think it's tempreture related as it happens more freequently on hot days. Ran the 32bit full test from the restore CD.... all tested OK so either the problem escapes the test or the test is not thorough enough, either way I have an unreliable CX520... anybody want it? it's useless to me, DELL won't help and I don't fancy paying for new power supply as a trial and error option.
I really do not like DELL's do-it-yourself policy on their products that have run out of warranty. I think DELL should be more supportive towards their customers... maybe they should learn from APPLE on how to run their customer service/support. Last DELL I'll buy... product Ok, support stinks!
I had 2 other DELLs with problems (Boot sequance slowed down to about 2 hours... i.e. took 2 hours to boot), DELL was no help also
Dory.HWTech
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January 3rd, 2012 06:00
We have purchased about 60 Optiplex 520 and 100 Optiplex 745 both small form. The power supply in both models VERY frequently dies and sometimes take the motherboard with it. The warranty for all these computers has expired and the worst part is Dell refuses to allow us to purchase replacement power supplies. We tried for 18 months!!! They have left us out in the cold. We are a state agency (read No budget again). We had to source the ps from another vendor. In the long run it was cheaper than replacing the unit.
wgoss
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September 27th, 2012 08:00
I have this same issue as well and have had it since I purchased my Dell. They have sent me two power supplies and they work awhile then the orange flashing light starts again. I too have working fans and there is no good reason for the light? I had never tried turning off the surge but I had unplugged it. None of it worked. I went out and bought yet another power supply from a computer store and viola the silly thing started flashing again after two months. I have found if I take the battery off the computer and then place it back on and the light stops flashing...... All I can say is Boo to Dell. They have to know this is a massive issue. Good Luck!