Dell is probably still the best, although i wouldn't mind buying an HP. Actually, i have two. I've never heard much good about gateway, and they are definitely the most expensive of the three. The customer service is the same for all of them. Dell isn't the only company that has outsourced their customer service to India, every major company in the US has. to sum it all up, if you get a dell, you'll get a good computer that could possibly give you a problem or two and comes with horrible customer support. if you get an HP, you'll get a good computer that could give you a problem or two, comes with terrible customer support and costs a little more. if you get a gateway, you'll get a good computer that may give you a problem or two, terrible support, and pay 20% more for it.
basically, they're all using the same generic parts, production methods and customer support. Dell (because of their size) can sell them cheaper though.
Here is your backlash if you can handle it. Most people buy Dell, HP. Compaq, Apple etc, etc, etc, for the simple reason that they don't want to build their own system. I build my own and still buy from Dell from time to time because they offer more than what I could reasonably build an entire system for, when you factor in software, hardware etc. Computer builds are really no brainers in this day and age; my son built an AMD based system that would smoke any offering from any other than top builders like Falcon Northwest for the big $$$. Dollar for dollar, the main line manufacturers have the custom builder beat; if not, they would be history.
Today's buyer wants the dependability of a TV in regards to their computers and for the money spent, they deserve that. If you spent $2000 - $4000 for a TV, you would expect it to work every time you turned it on. wouldn't you? I know that I would.
Message Edited by se7en5ive2 on 06-08-2005 07:30 PM
Message Edited by drew-and-not-u on 06-08-2005 08:56 PM
There really isn't much of a comparison here. They all use the same parts from the same people. They only thing they do is put them in a box and sell those parts to you. So the only thing you can look at between the 3 companies you mention is support.
What we really need to go after are the poor quality of parts that the companies who make the power supplies, mother boards, hard drives, ect. keep making for us to use. I think the overall quality of these parts are the problem but we as consumers keep wanting the greatest PC for less dollars.
They have all gone downhill. Even Apple, who is going to start using Intel CPU's. Everyone wants a 299.00 PC....so that's what they are going to get.
I could never build a system for 299.00, but I guarantee for 3000.00, I could build a much better system than Dell could ever offer. Wait a minute.... I already have.