Message Edited by Neuronaut on 08-24-2005 10:30 AM
I don't think I have a silver bullet, and I suppose there could be some device dependency here with my external HD, but I think I lucked into a combination that works:
1) DOS Boot (from CD) with no USB drivers of any kind.
2) USB Controller set to "ON" in BIOS (Default).
This was turned to No Boot at some point (Dell Support) to cure a KB hang.
3) Looking at the connections on back:
USB1 NETUSB2 NETUSB3 USB5USB4 USB6
4) Here is how things are connected:
Ethernet connected to NETUSB1 connects to the External HDUSB5 connects to KeyboardUSB6 connects to Mouse
I too have found that this problem seems to be dependent upon the BIOS version. I have a number of GX520s with BIOS revision A01 that will image just fine with USB keyboard and mouse to an external USB drive, but my new GX620 with BIOS revision A03 won't work.
I did find a solution, although not a perfect one for the GX620 with BIOS revision A03 using Norton Ghost 2003. I created a new boot disk using MS-DOS with USB 2.0 support and the following Ghost switches:
-ws- -wd- -ntc- -fni -ffx
I also took earlier advise and placed my USB External Drive is USB1, keyboard in USB5 and mouse in USB6. This allows everything to work with one small exception. Some of the keys on my keyboard don't work or generate garbage characters (conveniently enough, including the Enter keys). I found if I create any required directories on my USB Drive before hand, I can use my mouse and standard alphanumeric and numeric keys on my keyboard and successfully create the image.
If anyone else manages to figure out a better solution, I'd greatly appreciate it if they would post.
Message Edited by tlbarton on 10-05-2005 01:56 PM