in trouble, brand new XPS 420 QX9650. just flashed the urgent bios 04 upgrade. System start up incl keyboard, but duing initialing get a process both mouse (logitech wireless laser) and keyboard (logitech G15) go dead and cant useit. Can only hard reboot after which same happens agin. Safe mode works without any problem
your help/views very much appreciated!
yes, just been on the phone with dell support for an hour, problem persists and they suggested a bios 04 problem, now flashed back to 03, pc working again. Will have to wait for new version I guess
ps now you mention it, at start up the pc showed an error stating that devices would work faster if connected to 2.0 USB ports, funny thing is that my pc only has 2.0 USB's
Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645 Window 10 Pro
Forum member since 2003
There have been reports of USB Ports not functioning after a Microsoft update from Tuesday:
Oh this is not good...
A recent Vista update is causing headaches for users with USB devices.
Microsoft last week re-released a software update intended to provide performance and reliability enhancements for Windows Vista -based and Windows Vista Service Pack 1-based systems. It was one of eight security bulletins and updates the company made available on April 8.
Users who installed the update, however, soon found their USB devices unresponsive, particularly mice and flash drives. Removing and re-installing the programs reportedly did not immediately solve the problem.
Microsoft confirmed the bug, but declined to provide further details.
Full Article Over On PCmag.com
Borrowed from windows central