I have windows 7 on a dell inspiron 545s and I performed a system restore. After the restore; windows will not start normally and the c drive does not contain the factory image. The factory.wim is located in the I:drive but I don't know how to use this to restore my system. Any ideas? Thanks, josh
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Hopefully the partition is still there, to access Factory Image follow these steps ;
1 Turn on the computer.
2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.
3 Select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.
4 Specify the language settings that you want, and then click Next.
5 Log in as a user who has administrative credentials, and then click OK.
6 Click Dell Factory Image Restore.
7 In the Dell Factory Image Restore window, click Next.
8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
9 Click Next. The computer is restored to the default factory configuration.
10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.
Let me know of the results, glad to help
Elijah you CANNOT EVER ACCESS the WIM file because thats not how its done anymore.
Hasn't been there since WIN7 came out. Some PRE SP1 VISTA machines have it.
The DELL DATASAFE Utility does give you a way to Backup everything from factory onto a 16 GIG OR LARGER usb flash drive. You CANNOT however clone the drive nor get to the "image" because the Dell Data Safe 2.0 partition is
ENCRYPTED NTFS. This also means that ANY Changes to the partition size or location BREAK THIS Feature FOREVER.
I always recommend a USB Flash drive to do the backup of the Diag and Restore Partitions.
|Article ID : 266301||Date Published : 2009-02-11||Journal ID : 7b9a9177-7ad2-4b03-9741-6c8965936688|
Creating a Full System Backup Using Dell DataSafe Local Backup 2.0
1 Click then click All Programs, click Dell DataSafe Local Backup 2.0 and click Dell DataSafe Local Backup 2.0.
2 Click Back up your files then select Full System Backup.
3 To backup immediately, click
To select the location to backup to, or to schedule regular backups, click
and continue to the next step.
4 Select the location to save your backup to.
You can save your backups to your hard drive, to a rewritable CD/DVD using a CD/DVD burner, or to an external memory device like a USB memory key or USB hard drive. If an external device you want to save to is not listed, make sure it is plugged in securely then click
Once your location is selected, click
5 To create a backup immediately, select I will manually backup my system and click
To set a backup to be run at a later time, or to schedule a regularly occurring backup, click Backup my system automatically (recommended) and specify the time and date(s) to run the backup then click
6 To change any selections, click
If you chose to schedule a recurring backup and would like to start an initial backup now, click Start this backup now.
Once satisfied with your selections, click
Additional Information: Dell DataSafe Local Backup 2.0
Refer to the following links for additional information on Dell DataSafe Local Backup 2.0.
What is Dell DataSafe Local Backup 2.0? Article ID: 353560
Creating Your System Recovery Discs with Dell DataSafe Local Backup 2.0 Article ID: 353561
Creating a Backup Using Dell DataSafe Local Backup 2.0 Article ID: 353563
Restoring from a Backup Using DataSafe Local Backup 2.0 Article ID: 353564
Upgrading To Dell DataSafe Local Backup 2.0 Professional Article ID: 353565
Frequently Asked Questions: Dell DataSafe Local Backup 2.0 Article ID: 353566
Elijah, I tried that and it didn't work. Also, I cannot start windows normally not even in safe mode. The c: drive does not contain the system image. It is another file and in the factory.wim image....
The factory.wim file is in the Dell/Image folder of Recovery partition, From the tools folder, use the
"imagex /apply d:\dell\image\factory.wim 1 c:\ "
If this is the case you have Vista not WIN7.
Speedstep - I do have Win7, but how do I open the factory.wim in the dell/image folder if I cannot sign in to Windows? I can access command prompt, but I am not good with it.
I have an external hard drive.....could I somehow copy that factory.wim image onto there then restore the system from the external hard drive? Or will I still run into the same problem of not being able to open the factory.wim?
Thanks for your help
Does anybody have any ideas on this?? I feel totally lost.
Hi, Did your system come with dell data safe installed, if so, did you make up a set of disc's. The thing is, my F8 does not work, but I did make up a set of reinstall disc(2), and when I reiinstall, I use the 2 disc's I made up.
If my answer Was helpful? Please let me know by clicking on the 'Did this answer your question' and clicking on the Yes button. Thanks.
You CANNOT ACCESS the WIM file because with WIN7 its no longer a WIM file. With Windows 7 there is no WIM.
Dell Datasafe 2.0 uses its own proprietary encrypted format. If you touch the partition at all (Resize, change version of windows, etc.) Then you will NEVER EVER RECOVER AGAIN. It breaks the link to the encrypted partition and the "image" is lost.