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LV2007
Copper

IDE Device Failed: Blank Media or No Media is present in Optical Drive

Hello,
 
Can you help me with this error message.  My computer does not reboot and when I ran diagnostics this was the error message.  What does that mean and what do I need to do?
Can I recover all the data from the computer or do I have to re format the computer?
 
Thank You in advance
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7 Replies
shesagordie
Diamond

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

LV2007

What is the computer model and version of windows?

The 'Blank media or no media is present in optical drive' diagnostic message, means that you failed to insert blank CD/DVD disks into the optical drives prior to running the diagnostic tests.

Did you run run the extended tests, or the express test?

Bev.


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LV2007
Copper

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

No I did not.  I do not know how to do that either.Can you Please walk me thru the steps.   I appreciate your help
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LV2007
Copper

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

Computer model is Dell Dimension 3000 with XP Home Edition
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shesagordie
Diamond

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

LV2007

How to run the Dell's Diagnostics Utility

After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Bev.


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Message Edited by shesagordie on 12-22-2007 11:15 PM

 


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shesagordie
Diamond

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

LV2007

What is the reading of the power button LED, green, blinking green, solid amber, blinking amber?

Check the sequence of the diagnostic lights 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

on the back panel of the case.

Bev.



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LV2007
Copper

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

Thank You Bev
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shesagordie
Diamond

Re: IDE Device Failed: Blank Media or No Media is present in Optical Drive

LV2007

Smiley Happy

Bev.


===================================================
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Post the issue in the appropriate Board, where they will be answered.

 


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