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CultMark
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Image on ST2320L monitor connected by HDMI cable does not fill screen

Hi Forum,

I have a Dimension 8300 desktop with ST2320L w/s monitor. The monitor was quite happily working with a VGA cable connection.

Today I bought a HMDI cable and replaced the VGA cable whilst computer was off (i.e. now just connected with HMDI cable). On turning on, an image is displayed but with black bars around all edges: about 1cm top/bottom, 2cm left/right.

I then went into Control panel and checked resolution which shows as: Dell ST2320L_HMDI, 1920x1080 (recommended) and Landscape.

I then entered monitors own settings by clicking on the touch buttons on bottom right corner of screen. Whether input source is auto selected, or I select HMDI myself makes no difference. For Display settings "Fill" as opposed to 4:3 is selected. The Horizontal/vertical position options are greyed out. The Menu confirms the resolution displayed as 1080p, albeit with the black bars around all sides I have.

I can't see what else to do. Help!

Thanks!

Mark

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30 Replies
CultMark
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

PS The "Auto adjust" option on the monitor's menu is also greyed out

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osprey4
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Mark,

The setting that fixes this is called "scaling". Find that, pull the slide and your problem is solved.

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CultMark
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Thanks Osprey4

Is that somewhere in Control panel, or the monitors own menu?, as I've looked under both and can't find any reference to scaling.

With thanks in anticipation.

Mark

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N/A

Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Hello, Mark! I experienced the same issue with Inspiron Zino. The "scaling" bar has to be in ATI Catalyst utility. The problem is that the latest versions of ATI Catalyst does not have a "scaling" bar! I had to remove all ATI drivers and software and install separately new drivers and ATI Catalyst ver. 10.5. It solved the problem.

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bacillus
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

The scaling option is available in the last three versions of catalyst drivers in the CCC.

I installed the 11.6 version last week and the option is there.

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CultMark
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Hi,

Please read whol thread, as 9-10 months have no passed. I couldn't get anything to work so went back to using the VGA cable. Now trying once again to use HDMI cable instead.

I visited: sites.amd.com/.../radeon_win7-64.aspx

and downloaded v.12.3 of the Catalyst Goftware Suite which has a release date of 28/03/2012.

Unintstalled old graphics drivers and ran downloaded file.

Under Control panel / Device manager / Display adapters / ATI Radeon HD 5700 series / Driver tab it shows I have drivder version 8.951.0.0 dated 08/03/2012 (so the latest version?) for my ATI Radeon HD 5770 graphics card.

I STILL have the issues with black borders as mentioned before.

On the START menu I now have an icon for the Catalyst Control Centre, but clicking on it, just has my computer thinking about things for a coupleof seconds without loading anything foor me to tweak the scaling option mentioned above. Right click on properties for this programme reveals it is for this .exe file:

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (this folder ws crreated when installing the v.12.3 download.

So any ideas please, and keep it simple as I'm not techy.

Thanks!

Mark

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CultMark
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

excuse typos above - sorry

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bacillus
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Have you got NET framework installed as it's needed to get the CCC to function properly?

Also what version of windows are you using (including version of service pack)? If using windows 7 you'll need to have SP1 installed.

Quoted from the requirements:

  • The AMD Catalyst Control Center/ AMD Vision Engine Control Center requires that the Microsoft® .NET Framework SP1 be installed for Windows XP and Windows Vista. Without .NET SP1 installed, the AMD Catalyst Control Center / AMD Vision Engine Control Center will not launch properly and the user will see an error message. 

Once you get CCC working you need so set your scaling like in this pic.

http://www.aibrahim.co.uk/ccc.jpg

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CultMark
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Re: Image on ST2320L monitor connected by HDMI cable does not fill screen

Win 7 64 bit as stated earlier and within link to sites.amd.com/.../radeon_win7-64.aspx

.Net framework also installed with recent 31/03/2012 update

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