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normbarb
Bronze

Inspiron 570 Ethernet Controller Driver Missing

I reinstalled Windows 7 from the CD provided with the system and the ethernet controller driver is missing.  There is no ethernet controller driver or chipset driver in Dell's driver list for the service tag.  My experience has been that Windows 7 had the ethernet drivers.

The system has an AMD processor and the Dell information says that the MB P/N is: R48T1.

I have tried several different drivers, but they all say there is no compatible hardware.  

Thanks, Norm

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21 Replies
RobinBredin
Diamond

Re: Inspiron 570 Ethernet Controller Driver Missing

I reinstalled Windows 7 from the CD provided with the system and the ethernet controller driver is missing.  There is no ethernet controller driver or chipset driver in Dell's driver list for the service tag.  My experience has been that Windows 7 had the ethernet drivers.

The system has an AMD processor and the Dell information says that the MB P/N is: R48T1.

I have tried several different drivers, but they all say there is no compatible hardware.  

Thanks, Norm

Have you tried this driver HERE, and have a look HERE on Intel web site, as the driver Dell use is Intel, so there software should be Ok.

      

If my answer Was helpful?  Please let me know by clicking on the 'Did this answer your question' and clicking on the Yes button.  Thanks.


 

 

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Re: Inspiron 570 Ethernet Controller Driver Missing

Hi normbarb,

Welcome to the Dell community.

Please follow this link to install the drivers.

http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=5K110&FileId=2...

Once done, reboot PC and then check device manager if the Ethernet controller driver is missing or not.

Please reply if you have any queries

Thanks and Regards,
Manpreet C
#iworkfordell
To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6
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normbarb
Bronze

Re: Inspiron 570 Ethernet Controller Driver Missing

Robin,

Thanks for getting back.  I have tried the Broadcom driver (NG) and I don't believe that it is an Intel driver because it is an AMD processor.  I don't think they can use Intel MBs with AMD processors.  Looked at the Dell B/U disk.  They say the drivers may not work.  I suspect that it may be the same ones that are on the website for the Exp Svc Code for the computer.

Norm

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normbarb
Bronze

Re: Inspiron 570 Ethernet Controller Driver Missing

I did try this driver (R243167) and got a message -- No compatible hardware.  

Thanks, Norm

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RobinBredin
Diamond

Re: Inspiron 570 Ethernet Controller Driver Missing

Robin,

Thanks for getting back.  I have tried the Broadcom driver (NG) and I don't believe that it is an Intel driver because it is an AMD processor.  I don't think they can use Intel MBs with AMD processors.  Looked at the Dell B/U disk.  They say the drivers may not work.  I suspect that it may be the same ones that are on the website for the Exp Svc Code for the computer.

Norm

That was taken off the 570 drivers page HERE, also the CPU might be AMD, but the chipset is Intel.

      

If my answer Was helpful?  Please let me know by clicking on the 'Did this answer your question' and clicking on the Yes button.  Thanks.


 

 

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Re: Inspiron 570 Ethernet Controller Driver Missing

Hi normbarb,

 Please try to check if the Ethernet card is detected in BIOS.

To access the BIOS, Reboot PC>> press F2 on dell splash screen ,   this screen will appear.

Go to Advanced tab , Select Integrated Peripherals Configuration and press Enter

Check if Onboard LAN Controller is Enabled or Disabled (Enabled by default) .If not please Enable it.


Once, done press F10 .  and then try to install the drivers again.


Thanks and Regards,
Manpreet C
#iworkfordell
To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6
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jennylee28
Copper

Re: Inspiron 570 Ethernet Controller Driver Missing

Hello - I am having the exact same problem as Norm!  I have done everything  listed above, I still have a big yellow exclamation point on the Ethernet Controller in the device manager.  Please help!

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Clarkson
Bronze

Re: Inspiron 570 Ethernet Controller Driver Missing

I am having the same problem my ethernet is connected in the BIOS setup i have installed those drivers and it has changed nothing i have even reinstalled windows 7 and then done everything again.

Any help would be appreciated this has been driving me insane for the last 3 days trying to fix it.I have tried multiple "fixes" but noone have worked

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Philip_Yip
Diamond

Re: Inspiron 570 Ethernet Controller Driver Missing

What version of Windows 7 32 bit or 64 bit?

Ethernet Driver:

R243167 - Windows Vista/7 64 bit.

R243173 - Windows Vista/7 32 bit

Does the correct one of these fail to install on your unit?

 

Note the Chipset should be installed before the Network Drivers.

Chipset Driver:

R243218 - Windows Vista/7 32 bit/64 bit

Audio Driver:

R243215 - Windows Vista/7 32 bit/64 bit

 

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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