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December 5th, 2017 17:00

Inspiron Desktop RX570 digital display audio not plugged in

HI,

I want to connect my Inspiron to my Denon AVR E-200 receiver with HDMI cable. I connected the video card and the receiver with one HDMI cable, and connected the receiver with monitor with another HDMI cable. I got video working but no sound going through my 5.1 channel speakers. I checked the Playback device and found that Digital Display Audio is showing "not plugged in". Please help. Thank you!

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33.3K Posts

December 6th, 2017 06:00

If you ONLY use one HDMI cable and connect between the HDMI port on the PC and the HDMI port on the Denon receiver does that work?    Could be a routing/connection issue in the Denon.

December 6th, 2017 15:00

Just tried. If I only connect the computer to the receiver with HDMI. I would have sound. So in this case, how do I have sound and video at the same time? I tried using a DVI to my monitor and got a low resolution screen. And it seems that the graphic card thought I have two displays because when I open something, it won't show up on my monitor but I know it was opened. My cursor can go outside my screen too.

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