Install missing service tag in bios

Dell has two utilities available for download that may or may not help with installing the Service Tag number.  I have listed them below and you can give them a try.  The utilities are not for all Dell systems and in the event they do not work on your model you will have to contact Dell Tech Support again.  After you explain the problem with the motherboard replacement and the need for installing the Service Tag number, Tech Support should send you out the right utility.  Since the Service Tag number is basically the serial number of the machine, it should be installed in the event of possible re-sale and Dell should have no problem with that reasoning.

Click here for a download of SVCTAG.EXE which is a Service Tag utility.

Click here for a download of ASSET.COM which can be used to install the Service Tag using the following command switches.....

  asset /s [XXXXXXX] Sets either a 5 or 7 digit code. X's being the tag.
                                 (Try using both a small and Capitol "S" if one switch doesn't work)

Hi,

I have a Dell XPS T500 and thanks to Majestic for SVCTAG.EXE. I could change the service tag.

I would also like to change the Service Tag field to an in-house number. Both SVCTAG.EXE and ASSET.COM are unable to make the change. I have upgraded the BIOS to version A11. Any suggestions/ideas/thoughts are welcome. Appreciate it very much.

Majestic,

Thanks for the super fast reply. I meant asset tag that is not working. Changing the Service Tag using SVCTAG.EXE is fine - thanks to you.

I tried SVCTAG.EXE and ASSET.COM, both unsuccesful. The number that I would like to put into the Asset Tag field contains one letter and followed by 6 number ie Txxxxxx. Asset.COm gave error "Working Buffer Size provision failed. Error Code 86"

Majestic

I could be wrong, but the original Service Tag number was put into the Asset Tag field. And, Service Tag field was originally empty. I run a vbscript to query the BIOS and Assert Tag does exist. I had changed the Asset Tag field on a Dimension PC's before.

Many thanks for your help.

Majestic

You are right. I reboot my machine and asset tag field is not display in the BIOS.

comi66,

Is there any specific file names that correspond to the ASSET.COM Version? I would like to try them.

Thanks

help me

 When I put my Service Tag or Express Service Code it show me that it is not a Service Tag number ?

1)   how can I register my laptop ?

2)  how can I contact with dell support  {Chat Technical Support} ?   

Asset 209 is the last version I know of. 

Newer Bios and system will allow a 1 TIME typing of the tag into the field if its blank.  This is one time only however.

1. its for desktops  Don't even go there it does NOT work with laptops.

2. its not for anything current its for the OLD series,

DCCU will allow the owner tag to be changed but not the Service Tag.

ASSET 209   Asset Version 2.09
Release Title: System Utilities:
Dell Asset Utility, Utility, English, Multi System, 2.09

Release Date: 09/27/2005
Description: Asset Utility

http://downloads.dell.com/utility/R109071.exe

Utility : Dell Asset Utility

Version 2.09
For Dimension : 4700, XPS Gen 3, 4700C, 5000, 9100, XPS (Gen 5), XPS Gen 4, 5100C, 5100, DXP061, DXC061, DM061, 8400; OptiPlex : 170L, GX280, SX280, 745c, 745, GX620, GX520, 210L, GX270 / GX270N; Precision : 670, 470, 370, 380, 690, 490, 390
For Operating Systems : Any Operating System
Languages : English

Usage:
ASSET new_asset_tag Specify new asset tag
ASSET /d Delete asset tag
ASSET /o new_owner_tag Specify new owner tag (if applicable)
ASSET /o /d Delete owner tag (if applicable)
ASSET /? This help screen

Hidden Options

ASSET /s new_service_tag Specify new service tag
ASSET /s /d Delete service tag
ASSET /b Specify new system board tag
system board tag must be "ssssssssssssssssssss-vvv-", where
s..s is the 20 digit system board Part number string,
vvv is the 3 digit system board rev,
- is a don't care character, but must be present
ASSET /b /d Delete system board tag
ASSET /f [other_options] Force Affirmative response
ASSET /x [other options] eXtended display - displays all tags

help me  When I put my Service Tag or Express Service Code it show me that it is not a Service Tag number ? 1)   how can I register my laptop ? 2)  how can I contact with dell support  {Chat Technical Support} ?

If you bought the system directly from Dell, it may take a few days to 1 week (or more) for the Service Tag to be visible in their Support database.

If you didn't buy the system directly from Dell, you have to register the Service Tag in your name.

EDIT: Tech Support via chat may not be available in every country or for every PC model So if you need immediate assistance for warranty support, you will have to use the phone number or email address for your specific country or region.