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pfs2000
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Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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I just purchased a Dell Inspiron 660 with Windows 8 Pro.

I added a second hard drive to the machine. This drive contains all my data (files, music, pictures, etc.)

The boot drive is plugged into sata 0.

The dvd was plugged into sata 1.

I plugged the second hdd into sata 2.

It would not recognize the 2nd hdd.

So I switched the dvd and 2nd hdd.  The dvd now in the sata 2 slot and the 2nd hdd in sata 1.

The PC found the 2nd hdd, but did not pick up the dvd.  Oddly, it showed an E drive as System Reserve (it must have picked up one of the system partitions that I noticed windows uses).

I rebooted a few times, then noticed that I would sometimes lose the 2nd hdd on sata 1.

Is this simply a cabling issue?  I thinking it maybe HOWEVER does not explain why NOTHING is picked up in the sata 2 slot.

In terms of other partitions: the OS is on C and I have a Programs partition labeled G.  when it picks up the 2nd hdd, I have an H,I and J partition on it.  And like I said, it shows that System Reserve partition as E.

Any thoughts?

Need more info?

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39 Replies

Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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Hi pfs2000,

I request you to check if the drives are detected in the BIOS. To go to BIOS restart the system and at Dell logo keep tapping the F2 key every two seconds. In the BIOS screen, click on BOOT and check if the drives are detected.

Also I suggest you to check in the Disk Management window. To open the disk Management window press ‘Windows’ logo key and ‘X’ key together. Form the list that pops up click on Disk management and check the status of the Drives in the window. Please reply to this post with the status to assist you further.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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pfs2000
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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Sujatha,

The BIOS always shows the drives and dvd, even when I switch the 2nd hdd and dvd around.  The BIOS shows the correct SATA slot just fine.  However, Disk Management does not always show the 2nd hdd.

Basically if the dvd is in slot SATA 2 or 3, the BIOS can find it but Windows cannot.

If the 2nd hdd is in SATA 2 or 3, the BIOS finds it but Windows never finds it. If it is in SATA 1, the BIOS finds it and Windows finds it 50% of the time.

THe 2nd hdd is a seagate barracuda 7200.12 750 GB.

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Mike_s_82
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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I have the same issue, but Windows 8 never finds the seconf 1TB drive.  If I put the DVD in another SATA port, the BIOS recognizes it, but Windows won't until I plug it back into port 1.  I put my second drive in, and tried a Windows 8 refresh, and it lock up during the process and wouldn't boot anymore.  I unplug the second drive, and it boots fine.

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pfs2000
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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Mike,

is your second 1 TB drive a BRAND New drive or is it older?  Mine is about three years old and I suspect there is something about older models that Win 8 does not like.

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Mike_s_82
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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They are both WD drives.  One is couple years old, and one I bought in June 2011.  I also tried putting in a video card from my old system, but it did not show up in Windows 8 and there is nothing in the BIOS to disable the internal video card.  That card is older, and I thought I would tackle one problem at a time.  They might be related though.  I am going to put the drives back into mu old Dell and verify they still work, then I will put in a repair order.  I think the computer is whacked.

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Mike_s_82
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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Did you try a Windows refresh?  I read somewhere else that you might need to do it.  IT did not work for me, but Windows never sees my drive.  

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pfs2000
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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seems silly though to do the refresh, the PC is brand new!  Though I do know where you are coming from...

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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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Hi pfs2000,

Since the drive is getting detected in the BIOS screen, there is no issue with the system or the SATA slots. In case the HDD is old, you may check if there is latest firmware available and update if available.

I also request you to post the screen shots of the disk management to assist you better.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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BruceU
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Re: Issue adding second SATA hard drive to Inspiron 660/Win 8 Pro

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I have the same problem as the original poster, a Dell Inspiron 660 with Windows 8 Pro 64-bit.

The primary disk is 2TB (ST2000DM001) at Sata 1 with a GPT (GUID Partition Table) layout.  I'm trying to add a second 2TB disk (WD20EARX) at Sata 3 (or 4) that has a MBR disk layout.  Both the UEFI and Legacy BIOS see the disks properly but Windows 8 will only see the Sata 1 volume.

I called the Dell Support Line and the only explanation offered was that the second Disk was very old and didn't support the SATA-II or SATA-III protocols. The Western Digital disk I'm adding (WD20EARX) is about a year old and is SATA-III, so that explanation was wrong.

I booted the system with the Legacy BIOS, the original GPT disk unplugged and the new MBR disk plugged into the Sata 1 port. Windows 7 Pro 64-bit installed without complaint and I successfully upgraded that with the Windows 8 Pro 64-bit Upgrade DVD, so the disk I'm trying to add is fine and Windows 8 has no problems with it. Then I reenabled the UEFI BIOS and booted from the primary Win 8 disk.  Both disks appear in the BIOS (SATA 1: primary GPT disk, SATA 2: DVD, SATA 3: new MBR disk). After the Dell logo screen the message "Prepairing Automatic Repair" appears but nothing ever happens.

I think there are (at least) 2 posibilities:

1. SATA ports 3 and 4 have a problem passing the correct device information to the Windows 8 operating system

2. The EUFI BIOS doesn't support mixing GPT and MBR layout disks  

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