Forum Member since 2004
I am not a Dell employee
I am also having problems with my usb mass storage device driver. I use Canon Pixma 6700 printer and Windows 7. Printer was doing fine until a week ago when I began getting error Code 10 that there was problem with USB Mass Storage Device and printer no longer would print. I tested the cable and that was fine. My drivers were up to date including the Mass Storage Device driver. When I plugged my back up device into one of the usb ports it works fine. Is the problem in the printer and if so can it be fixed somehow?? I hate to think of purchasing another printer.