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Hoostompa

1 Message

178254

September 1st, 2007 22:00

No sound or multimedia audio controller gx520

I've read & tried as many threads as I can take.  My eyes burn.  I have no sound, no m-media audio controller.  Device manager has exclamation/questoin marks beside soundmax, sm bus control, mm audio controller.  I have the dell optiplex drivers resource cd, have unistalled and reinstalled same.  xp serv pack2 professional, installed all drivers after service pack2.   I completely reinstalled all system, office, windows, etc on gx520 then added missing components but nothing.  I've redone the gx270 & gx280 in the exact same manner with no sound problems.  Where did I go wrong?


Message Edited by Hoostompa on 09-01-2007 06:19 PM

fireberd

9 Legend

 • 

33.3K Posts

September 2nd, 2007 10:00

First, the Workstation/Optiplex section if for support with your Optiplex.  This Desktop section is for consumer Dimension and Inspiron Desktop system support.
 
However, on these systems there are "chipset drivers" that define what is on the motherboard and if there is a reinstall, the chipset drivers must be installed before installing device drivers such as the sound.  e.g. (1) Install the operating system (2) install chipset drivers (3) install device drivers.  It may be the same on the Optiplex.+

josecjr

2 Posts

June 11th, 2011 07:00

try installing the driver from this page, it worked for me.

JoelGr

1 Message

November 21st, 2012 22:00

Thank you!  Unfortunately the file R56339.exe installed just fine but didn't fix the problem.  I did find another answer and link for R142745.zip; but, the link is broken and the Dell site doesn't have information on it (much less the file)!  The problem is a Dell 520 which has a Multimedia Audio driver not found.

Thanks anyway for trying. 

Philip_Yip

7 Technologist

 • 

16K Posts

November 22nd, 2012 12:00

speedstep

8 Wizard

 • 

47K Posts

November 23rd, 2012 09:00

Description Version Released Supported OS Download
Analog Devices ADI 198x Integrated Audio, v.5.12.2.7010, A02 R14549.EXE A02 8/23/2007 Windows Vista 64-bit Download
Analog Devices ADI 198x Integrated Audio, v.5.12.01.7010, A25  R145551.EXE A25 1/25/2007 Windows Vista 32-bit Download
Analog Devices ADI 198x Integrated Audio, v.5.12.02.5280, A01  R96951.EXE A01 7/5/2005 Windows XP x64 Download
Analog Devices ADI 198x Integrated Audio, v.5.12.01.5246, A23  R97809.EXE A23 6/9/2005 Windows XP
Windows 2000
 Download

R145551.EXE         32 BIT

R145149.EXE          64 BIT

Systems
Dimension Desktop 2400
Dimension Desktop 3000
Dimension Desktop B110
OptiPlex 170L
OptiPlex GX270 / GX270N
OptiPlex GX280
OptiPlex GX520
OptiPlex GX620
OptiPlex SX270 / SX270N
OptiPlex SX280
Precision 360 / 360N
Precision 370
Precision 450
Precision 470
Precision 650
Precision 670
















FOR WINDOWS 7 or Windows 8

http://catalog.update.microsoft.com/v7/site/Home.aspx

Click on this link to go to the Microsoft Update Catalog Website.

In the search box, type Analog Devices.

Then, look for

version 5.12.1.7010 (32 bit)

or

 version 5.12.2.7010 (64 bit)

Click on Add to add the driver update to your Windows Update.

You must use IE6 or higher.

To use this website, you browser must have the user data persistence setting enabled.
To enable this, follow these steps:
In Internet Explorer, click Tools ,
then click Internet Options.
Click the Security tab, then click Custom Level.
In the Settings dialog box, under the Miscellaneous section,
find Userdata persistence and click Enable.
Click OK twice to save and exit.

speedstep

8 Wizard

 • 

47K Posts

November 23rd, 2012 10:00

Neither R56339.exe nor R142745.exe is the right file.

 Never go to those non dell sites they seed the files deliberately with malware.

T.hank.Full

1 Message

March 2nd, 2014 13:00

Thank you so much for the post!! Been trying to fix my no sound problem for nearly 2 and half months, finally all sotred out. I just downloaded that R97809.EXE and ran it, restarted the comp and boom all fixed! I really appreciate the effort people like you put into helping others,  I registered to this site just to thank you lol. You are a LEGEND!

Mondray

1 Message

January 15th, 2017 02:00

Hi all i hope i am not to late to respond to this post.

I have the same problem, just am running on windows 7 on my dell GX520 and have been uninstalling some old software on my pc and the soundmax media controller was accidentally part of the ones uninstall and now i have problems installing it, as i have no sound. I downloaded the R97809 and unzipp the file and hit the installation button and got an error message (This Operating system is not supported by this software ) i would assume they are referring to the windows 7 software, can someone please help as i cannot seem to find a version for windows 7 to install on my desktop pc. Thanks in advance.

speedstep

8 Wizard

 • 

47K Posts

January 17th, 2017 12:00

You have to use at LEAST the vista drivers.  R97809 is for XP.

The Microsoft catalog Drivers work with windows 7 ,8, 10

DirectX June 2010 is also Highly Recommended.

Download DirectX Redist (June 2010) from Official Microsoft ...

Download file, Extract to a folder,  RUN DXSETUP.EXE as Administrator.

The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.

Architecture: X86
Classification: Drivers
Supported products: Windows 7 , Windows 8
Supported languages: all
Company: Analog Devices
Driver Manufacturer: Analog Devices, Inc.
Driver Class: Sound
Driver Model: SoundMAX Integrated Digital Audio
Driver Provider: Analog Devices


microsoft catalog Analog Devices 5.12.1.7010   32 BIT

catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

microsoft catalog Analog Devices 5.12.2.7010   64 BIT

catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

pci\ven_8086&dev_266e&subsys_01a11028
pci\ven_8086&dev_24d5&subsys_01761028
pci\ven_8086&dev_27de&subsys_01bc1028
pci\ven_8086&dev_24d5&subsys_01741028
pci\ven_8086&dev_24d5&subsys_01681028
pci\ven_8086&dev_24d5&subsys_01561028
pci\ven_8086&dev_266e&subsys_01791028
pci\ven_8086&dev_24d5&subsys_03021028
pci\ven_8086&dev_24d5&subsys_019d1028
pci\ven_8086&dev_27de&subsys_01ad1028
pci\ven_8086&dev_266e&subsys_01811028
pci\ven_8086&dev_24d5&subsys_01621028
pci\ven_8086&dev_266e&subsys_01901028
pci\ven_8086&dev_266e&subsys_01991028
pci\ven_8086&dev_266e&subsys_01771028
pci\ven_8086&dev_24d5&subsys_01691028
pci\ven_8086&dev_24d5&subsys_01511028
pci\ven_8086&dev_24d5&subsys_01d51028
pci\ven_8086&dev_24d5&subsys_01571028
pci\ven_8086&dev_266e&subsys_017b1028
pci\ven_8086&dev_24d5&subsys_017a1028
pci\ven_8086&dev_266e&subsys_01751028
pci\ven_8086&dev_266e&subsys_01781028
pci\ven_8086&dev_24d5&subsys_01541028
pci\ven_8086&dev_24d5&subsys_01551028

Supported Update IDs

03ae3b46-f06f-4f4f-b76a-4c960993b94c
06362563-621c-4630-87aa-1213f176df1f
0cf8bc26-892f-42fc-8757-a2dd83738b4a
11c08435-a2d1-4463-b5b9-43376f56de76
14b19087-24fb-4a67-bdef-00045f0c5c8a
1958c05a-2a61-4acc-bed9-cfa612946126
1e4ec816-d9f6-44b4-af7f-e3f12e395466
1f85a63a-592b-4929-ab13-404a36f8eb4f
285f6780-afaf-4ad6-b9af-64c0ef376a4d
33065cca-c120-430d-b764-5ece296e6a5e
3d594402-0ce5-4e3f-8cb7-4d41fa14e17a
4016e98b-38d6-45dc-aa96-e5c6c4b8afa5
41fc584a-ba80-4eea-960a-f33ff764f2d7
53899004-f959-4e14-9f10-8a0f0c0914ba
542a4956-c6e3-4279-a19b-00c55045a949
584ec490-d422-42c6-a71c-f1c9967953b7
6864f06b-1677-41bb-be75-1aba02a61dd0
6c81fed7-57a9-4d9e-b239-2f8679b43cae
723320af-da7b-4217-a0ac-b047612382a0
7f98d187-abc6-40cc-bb47-0d89c690c89f
89886cd9-dbd2-49cf-9d81-41dfd2e3c4e5
bf0b1225-20cf-4be7-a0f6-d854183780f1
c3eb318a-fe4f-4e0c-8ef9-56a56e2cac48
c8cf0039-d33e-4bc4-991a-f9e1363d4660
cf699d9c-8ea7-4b14-b5df-29ee34d023b0
VISTA Drivers

R145551.EXE         32 BIT

R145149.EXE          64 BIT

Description Supported OS Download
Analog Devices ADI 198x Integrated Audio, v.5.12.2.7010, A02 R14549.EXE Windows Vista 64-bit Download
Analog Devices ADI 198x Integrated Audio, v.5.12.01.7010, A25  R145551.EXE Windows Vista 32-bit Download
Analog Devices ADI 198x Integrated Audio, v.5.12.02.5280, A01  R96951.EXE Windows XP x64 Download
Analog Devices ADI 198x Integrated Audio, v.5.12.01.5246, A23  R97809.EXE Windows XP
Windows 2000		 Download

R145551.EXE         32 BIT

R145149.EXE          64 BIT

Systems
Dimension Desktop 2400
Dimension Desktop 3000
Dimension Desktop B110
OptiPlex 170L
OptiPlex GX270 / GX270N
OptiPlex GX280
OptiPlex GX520
OptiPlex GX620
OptiPlex SX270 / SX270N
OptiPlex SX280
Precision 360 / 360N
Precision 370
Precision 450
Precision 470
Precision 650
Precision 670

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