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rlevandusky
Copper

Optiplex 755 PCI Serial Port Driver ??

Can anybody direct me to the driver for the PCI Serial Port and PCI Simple Communications Controller for an Optiplex 755. It is NOT a modem as I do not have anything installed. I am pretty sure it is the onboard serial port driver as no serial com port is showing up in device manager and nothing I load will fix it. I would have thought the chipset driver would have but it did not. I am using XP SP2.
 
 
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20 Replies
DELL-Elsbeth
Platinum

Re: Optiplex 755 PCI Serial Port Driver ??

rievandusky,


Welcome to the Dell Community Forums.


You need to install the Intel AMT SOL/LMS driver in order to get the serial port out of the Other devices category.

As far as the PCI Simple Communication driver, you need to install the Intel AMT HECI driver.

Both are under the Chipset driver category on the Dell Resource CD.
tnoll
Copper

Re: Optiplex 755 PCI Serial Port Driver ??

Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?
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Re: Optiplex 755 PCI Serial Port Driver ??

tnoll...

 

... I too am seeking a PCI Simple Communication Controller driver for Server 2003.  Have you progressed in a resolve for this?  If so, do you have a step-by-step you can share.

 

I too have created a new post titled "Optiplex 755 w/Server 2003" with the same inquiry.

 

Thanks,

... TJ

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Re: Optiplex 755 PCI Serial Port Driver ??


tnoll wrote:
Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?

No. There are no iAMT drivers for Windows Server 2003
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Re: Optiplex 755 PCI Serial Port Driver ??

February 5, 2008

Note0: The following is NOT formally supported via Dell or Intel, but a workaround.  Implementation is at your own risk.

Note1: Still under test, therefore your response and/or experience is encouraged

Note2: Reversible fixes are not supported  

Subject: PCI Simple Communication Controller (Optiplex 755 w/Server 2003) (Q35 Chipset)

Topic: HECI.inf modification

Dell Driver: AMT HECI (R162295)

The following modification allows HECI.inf to be recognized within Server 2003

  Open the HECI.inf using Notepad

  Within the section titled "Manufacturers and Models Section" locate the sub-section [Intel.NTx86.5.2]

  Remove the default content, which is described as an ";empty section, so this INF does ... " (see example below)

  Replace the content with the information within the sub-section [Intel.NTx86.5.1] (see example below)

  Save

  Within Device Manager, update the driver manually... pointing to the HECI folder.

Example before the modification:

  [Intel.NTx86.5.2]

  ; Empty section, so this INF does not support NT 5.2 and later for x86. (2003)

  [Intel.NTx86.5.1]

  ; DisplayName               Section           DeviceId

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

Example after the modification:

  [Intel.NTx86.5.2]

  ; DisplayName               Section           DeviceId

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

  [Intel.NTx86.5.1]

  ; DisplayName               Section           DeviceId

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

  %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

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darusko
Copper

Re: Optiplex 755 PCI Serial Port Driver ??

Since I didn't see anyone confirm this, I'm posting to advise that following the process mentioned will indeed allow the installation of the PCI Simple Communication Controller with Windows 2003 Server.
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finikito
Copper

Re: Optiplex 755 PCI Serial Port Driver ??

I am installing WinVistaBusinessSP2 on a Dell Optiplex 755 and I ran into the same problem, I installed the fix mentioned, Intel_AMT-HECI_A02_R255437, and it worked. Thanks!

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speedstep
Diamond

Re: Optiplex 755 PCI Serial Port Driver ??

Server 2003 can use XP drivers,  Server 2008 can use VISTA/WIN7 Drivers.


Report Unresolved Customer Service Issues here
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sprung
Bronze

Re: Optiplex 755 PCI Serial Port Driver ??

thanks very much.  i just installed windows 7 on a Dell Optiplex 755.  it found and loaded all the drivers except for the these.  i used the ones you suggested listed for Vista (no windows 7 drivers listed for the 755)  and it worked great!

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