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Monty Tech
Copper

Optiplex GX270 Power Button blinking amber

Hello,

I have had this issue for a while now with this one system. We have changed the power supply so that isn't it.

When I turn on the machine, the power button blinks amber, there also is a LED on the motherboard that turns on amber as well.

Nothing turns on but that one button blinking.

Thank You for help I REALLY DON'T want to call DELL if i can help it the wait time is horendous.
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18 Replies

Re: Optiplex GX270 Power Button blinking amber

try pulling the plug out for about 30 sec. then plug it back in and boot up.

try listening the tower when you boot, if you hear the floppy reading in a strange way repeat.

i have not found out why it does this, but i have 4 computers doing the same thing.

good luck,

john

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tonebalone
Platinum

Re: Optiplex GX270 Power Button blinking amber

Search this forum using the term GX270 capacitor and see what you should be looking for.
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Jbirk
Gold

Re: Optiplex GX270 Power Button blinking amber

Very good point that it may be the capacitors. Still, a blinking amber light is common with a computer that has a bad power supply.

It is so commmon that a power supply is usually ordered for blinking amber light. You should visually inspect your motherboard for bluging or leaking caps.

You should also perhaps unplug and then plug the power cable back in as somebody else already mentioned before me. last but not least, you may try to reset nvram.

If your motherboard looks okay, I would look up the diagnosis light to see what it says. If it is inconclusive, you should call Dell or do the chat thing. You probably need a power supply, but a tad more troubleshooting will give you a very good guess as to if you do or not.

To be honest, at work we have many GX270 computers and the power supplies are usually good. Have few problems with thoughs.

I am hoping the diagnostic codes will help lead you to an answer.
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Monty Tech
Copper

Re: Optiplex GX270 Power Button blinking amber

Well i did call Dell and they shipped me a new motherboard. I put it in and it works. I am not sure what the issue was but the new motherboard fixed the problem so i guess it musthave been a combination of either the power supply and the board or jus the board. Well thanks for the help
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Jbirk
Gold

Re: Optiplex GX270 Power Button blinking amber

Soulds like it was the board. At least doing the gx270 boards id very easy.
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jmarshak
Bronze

Re: Optiplex GX270 Power Button blinking amber

Keep your eye out for any future problems and you should still suspect the power supply.  On about 1/3 of our GX280's that we replace the motherboards, they have problems reappear (sometimes days sometimes weeks later).  Replacing the power supplies seems to fix most of them.
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lpprikej
Platinum

Re: Optiplex GX270 Power Button blinking amber

Dell had a bad batch of GX270 boards/power supplies. I have replaced 12 in the last 3 months and I also got them to pre-ship me 52 more, so we can replace them before they go bad. Yes it is usually the caps that blow. If you replace one without the other(P.S. MoBo), you will usually have the same problem again. When you work for the State Gov., you can't just sit and wait for them to fail. All of ours so far, have a Service Tag ending in a *****31 or *****41. And most have an "X" in it also. Just curious what ur service tag is.

Jason
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Jbirk
Gold

Re: Optiplex GX270 Power Button blinking amber

There are many more. You just listed some.

Message Edited by Jbirk on 02-02-2006 11:28 PM

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Super_Bears
Copper

Re: Optiplex GX270 Power Button blinking amber


lpprikej wrote:
Dell had a bad batch of GX270 boards/power supplies. I have replaced 12 in the last 3 months and I also got them to pre-ship me 52 more, so we can replace them before they go bad. Yes it is usually the caps that blow. If you replace one without the other(P.S. MoBo), you will usually have the same problem again. When you work for the State Gov., you can't just sit and wait for them to fail. All of ours so far, have a Service Tag ending in a *****31 or *****41. And most have an "X" in it also. Just curious what ur service tag is.

Jason


Wow Dell is sending you 52 system boards just like that? So if i call them them up reporting my dell issues, will they send me as many system board as i have ordered? Does anyone know of a technote or document reporting the bad batch of system boards?

I've also had 3 system board issues on the 270's in the past 2 months due to bad capacitors.

thanks,
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