Problem with drivers on an XPS One with a clean install of Vista.

I did a fresh install of Vista on an XPS ONE ( a 2010 ) and did not install the drivers in the correct order. Everything worked except both networking cards. After reading other posts I tried everything to remedy the problem to no avail. I did a format and a clean install to start over and following directions try to install the dell utilities file first (Dell Support Center, v.DSC 2 Patch 2.1 Build 2.1.08060, A07) this is R 180808-3 .exe I put this on the desktop via a flash drive and try to run this file and it pops open for a half a second then closes. I don't want to proceed with the next chipset drivers because of other issues from before. Anybody got any ideas what my problem is. A new download of this file didn't help so not likely corrupt.

Responses(3)

Philip_Yip

7 Technologist

•

16K Posts

0

February 9th, 2014 16:00

You don't want Dell Support Centre (which is obsolete and replaced by My Dell). Install the following:

Dell System Software: http://ftp.dell.com/FOLDER88644M/9/Dell_System-Software_A06_R282536.exe

Proximity Sensor Driver: http://ftp.dell.com/utility/R168233.exe

Then you want the Intel Chipset Drivers: http://ftp.dell.com/chipset/R166551.EXE, http://ftp.dell.com/chipset/R168678.EXE, http://ftp.dell.com/chipset/R176601.EXE

Then the Card Reader and Multimedia Buttons: http://ftp.dell.com/chipset/R166556.exe, http://ftp.dell.com/chipset/R182913.EXE

Intel Video: http://ftp.dell.com/video/R168679.EXE or AMD/ATI Video: http://ftp.dell.com/video/R177800.EXE

Touchpad: http://ftp.dell.com/input/R167301.exe

Then the audio: http://ftp.dell.com/audio/R177802.EXE

Webcam: http://ftp.dell.com/input/R165861.EXE

Ethernet: http://ftp.dell.com/network/R166557.EXE, http://ftp.dell.com/network/R166558.EXE

Wireless Card: http://ftp.dell.com/network/R174159.exe

Bluetooth: http://ftp.dell.com/network/R169011.EXE

DJ

doc.jon

2 Posts

0

February 9th, 2014 18:00

Thanks for the help, this explains a lot. That was probably most of my problem to begin with. Now utilities unpacked and loaded like it is supposed to but it tells me this Microsoft Windows service pack is not supported. I guess now to see if I can download the service pack and update windows without logging on with this system. Did I mention Vista is not my favorite OS?

Philip_Yip

7 Technologist

•

16K Posts

0

February 9th, 2014 22:00

Download the following as standalone updates and then install in order. After the standalone updates install the system drivers in the order I listed above. For more details see Windows Reinstallation Guide/A Clean Install of Windows Vista:

http://dellwindowsreinstallationguide.com/

Service Pack 1 32 Bit English:

http://www.microsoft.com/en-us/download/confirmation.aspx?id=30

Service Pack 2 32 Bit English:

http://www.microsoft.com/en-us/download/confirmation.aspx?id=16468

Internet Explorer 9 32 Bit English:

http://download.microsoft.com/download/0/8/7/08768091-35BC-48E0-9F7F-B9802A0EE2D6/IE9-WindowsVista-x86-enu.exe

Microsoft Security Essentials 32 Bit English:

http://download.microsoft.com/download/A/3/8/A38FFBF2-1122-48B4-AF60-E44F6DC28BD8/enus/x86/mseinstall.exe

Microsoft Security Essentials 32 Bit Latest Definition:

http://go.microsoft.com/fwlink/?LinkID=87342