Highlighted
Larry Rood
Silver

Right click does not work in windows 7

When I right click a folder or file to get to the drop down window the round device spins but the menu does not appear. Occasionally, it does work but only after a very long wait. The right click functions seems to work in other applications.

 Prior to this I was getting a failure note saying ST Services Stopped Working. This problem seems to have been resolved after I uninstalled the Dell Data Storage application (not the correct word for the program). I did this after a search showed that as a possible solution.

Computer isa one-year old XPS 9000, which seems to be working fine otherwise. This problem showed up two days ago.

Thanks.

0 Kudos
2 Replies
fireberd
Diamond

Re: Right click does not work in windows 7

As this is a recent problem, the System Restore function would probably resolve the issue.  System Restore can be accessed from Start/Programs/Accessories/System Tools.  Select a restore date that is PRIOR to the problem.  System Restore will not delete any user data or e-mails, but any programs installed or uninstalled will have to be redone.

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

0 Kudos
Larry Rood
Silver

Re: Right click does not work in windows 7

Thanks. Solved problem by uninstalling the Dall Data Safe and all related applications. I had originall done that to resolve an issue referred to as "st services stopped working," and when I looked at that particular procedure I discovered that I had left one of the related apps there. So when it was gone the right click problem went away.

 

Again, thanks.

0 Kudos