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ohdear
Bronze

Run-time error R6009. Need help desperately please

Help required please.

Dimension XPS T700r running Windows 98 SE

On shutdown get following error message;

run_time error R6009
-not enough space for environment
Press any key

Doesn't appear to be causing any trouble but I
don't know what may be happening that I am not aware of.

Have run Dell Diagnostics - everything passed.

Tried regscan /restore in MS-DOS but dates of .cab files are too recent. I power down at night.

Have done diskscans and defrags etc.

Am at a loss on what I should do.

Can anyone help please? I'd be very grateful.
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9 Replies
Flooby
Diamond

Re: Run-time error R6009. Need help desperately please

See if the following link helps: http://www.computerhope.com/issues/ch000380.htm

I'd suggest ruling out the virus and memory issues first, via a scan with current definitions, and by running the Dell Diagnostics tests on the memory.  Details are in your system documentation.

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ohdear
Bronze

Re: Run-time error R6009. Need help desperately please

Thanks Flooby. I have already checked those. I am virus-free and the Dell diagnostics passed the memory tests. Going to check out your link.
Thanks.
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ohdear
Bronze

Re: Run-time error R6009. Need help desperately please

Still no luck.

Maybe I've come to the wrong place. Any ideas anyone?

I rang tech help last night and the call was transferred to India. What with the language problem and the delay on the line it was hopeless. The lady said she would ring me today to try and help again but she let me down.

Is there a forum where Dell Techies give the sort of help I need?

Thanks if anyone replies.
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shesagordie
Diamond

Re: Run-time error R6009. Need help desperately please

ohdear.

You could try posting this in the following Software - Windows 98/95/3.11/DOS board.

http://forums.us.dell.com/supportforums/board?board.id=sw_win98

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
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NVRambo
Platinum

Re: Run-time error R6009. Need help desperately please

Are there any discs in either of the optical drives when this happens at shutdown?
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dageezerus
Diamond

Re: Run-time error R6009. Need help desperately please

The "R6009: Not Enough Space For Environment" run-time error is caused when a program successfully loads into memory and then attempts to
load a copy of the environment and the argument list into the near heap. If the near heap does not have enough room for one, the other, or both, R6009 is generated.

In english, there are some conflicting entries in either your autoexec.bat or Config.sys files.

Click Start, Run, MSCONFIG, OK,  For troubleshooting purposes, you can disable both autoexec.bat & config.sys on the general tab (uncheck them both) then click OK, yes to restart.  Boot back up then shutdown.  If hte error goes away, then you've confirned it is a setting in those files.  Go back MSCONFIG, Click the Config.sys tab.  Check half the items listed, OK, Yes to reboot.  Try shutting down again.  If the error occurs, you localized the error to the items you just checked, uncheck half of them & continue in this manner until you isolate the problem setting.  If you enable all settings in Config.sys & the error no longer occurs, thten try the same procedure with Autoexec.tab.

Warning, some values in these folders are required for your antivirus.  Make sure that when you finish troubleshooting that you antivirus is functional.

Donald K

Inspiron E1505 Windows 10 / XPS 10 Windows RT

Dimension 8400 Windows 7/8

#IWork4Dell

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ohdear
Bronze

Re: Run-time error R6009. Need help desperately please

Thanks for your replies so far. It is most appreciated.

How could my MSCONFIG change? I have only downloaded critical updates and virus definitions. Could they be responsible?

Is there anywhere that I can find out what my MSCONFIG files should look like? In my config.sys I have a couple of tick boxes that are checked but there is no entry against them. Got quite a few REM lines there too.


Many thanks for any assistance.
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ohdear
Bronze

Re: Run-time error R6009. Need help desperately please

As a supplementary question to the preceding, does anyone know where I can get information about what should and should not be present in the config.sys and autoexec.bat files. I have found out how to edit them but I now need to know exactly what I should have in them.

Many thanks.
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The_Namek
Diamond

Re: Run-time error R6009. Need help desperately please

ohdear,
Don't know if you've resolved your issue yet but a Google search for either autoexec.bat or config.sys will reveal the information you're looking for. Three pages I'd recommend starting with are here, here and here.

XPS One. Core2 Duo @ 2.2GHz. 2 GB DDR2-667. WD2500AAJS 250GB SATA. Intel GMA 3100 video. 20" WSXGA HD LCD. 2 Megapixel Webcam. 8X DVD±RW. 8-in-1 Media Reader. 802.11 a/b/g/n wireless. Integrated High Def Audio. Internal Bluetooth 2.0. NTSC/ATSC TV Tuner. Windows 7 Professional SP1.

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