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mdct123
Copper

Touch Screen stopped working

I have an Inspiron 2305 all in one with touch screen functionality that all of a sudden stopped working...I spent 2 hours online with Dell tech support & they couldn't fix it - & then they told me to reset everything back to the factory installed settings.  Does anyone have a better idea?

 

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1 Reply
fireberd
Diamond

Re: Touch Screen stopped working

Reinstall is a typical tech support fix (all tech supports not just Dell).  Sadly, in many cases that is what is required to fix some items with the complexity of the operating system.  

I used to manage a hardware help desk, and my techs would strive to fix something without the reinstall, and the reinstall was a last resort, but at times it was required.

Not knowing what Dell support did, can't say if there is any other chance.

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

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