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USB Ports not working on Vostro 200
this is a strange one for me, i have a vostro running xp pro and mirror raid setup. none of my usb ports are working in windows - however they work in the bios :-| . I am guessing that maybe the drivers are corrupt but i cant get into the system to try and fix it. would there be a way, say through dos to replace the usb driver files? if so what files would i need?
I have removed one of the drives to try and recover my data onto another vostro but when i go into the documents and settings folder my account is listed but i cant get access to it, i am prepared for a full recovery but i need data from the account.
any solutions to the above would be welcome.
Thanks
RoHe
10 Elder
10 Elder
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43.5K Posts
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February 26th, 2008 17:00
Ron
madmackem
75 Posts
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February 26th, 2008 18:00
thanks RoHe,
will have a look and report back
madmackem
75 Posts
1
February 27th, 2008 19:00
well, ive updated the bios which was easy to do as usb ports work in bios and dos, i have read that a windows update stopped legacy usb drivers from working, im guessing thats the problem , but with no input to get into windows i dont know how to fix it. i have tried a powered hub which lights up until windows logo appears then all lights go out and devices disappear :-|
RoHe
10 Elder
10 Elder
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43.5K Posts
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February 28th, 2008 00:00
Try unplugging the tower from the wall. Press/hold the power button for ~30-60 sec. With only mouse and keyboard connected to USB, try to reboot.
If that doesn't help, maybe removing the battery from the motherboard and holding the power button for ~30 sec (clearing NVRAM) might help. Replace the battery -right side up- and only connect mouse and keyboard to USB.
Other than that, if it's a software issue, you may have to reinstall Windows, unless somebody has a brighter idea. So I hope your files are backed up on CD. Otherwise, you could put this hard drive in another system as a secondary drive so you can copy your files before running PC Restore to reset it to exactly the way Dell shipped it.
Ron
rczinger
1 Message
1
February 19th, 2009 11:00
I have the same problem, when using my HP B8350 Printer it works for a while then I loose the USB connection. After I restart the USB port works again. Likewise if I move the usb plug to a front port it works for a while then goes out as well. I got a 7 port usb hub with it's own power supply and it still quits working after a few days.
Any Ideas. Dell is no help so far.
iquebalhadi
1 Message
0
December 16th, 2012 22:00
UNINSTALL YOUR CHIPSET DRIVER
IQUEBAL