Hi all, could someone shed some light please or maybe this is just an unusual sales pitch. I'm looking to purchase 8 desktops and was interested in the Vostro machines. We already have 25 other Dell machines and they work fine. However, when we reached the quotation phase, the salesman was insistent that the optiplex machines were a better choice for our charity. I'd looked at both specs initially and could see very little difference, in fact, the Vostro had 1Gb more memory and a bigger hard disk. The 'lower spec' recommended machine was £70 more expensive....faced with an unusual 'less for more choice' I pushed a little further for information as we are of course keen to make the right choice. I was told a number of interesting points, none of which give me great comfort in 'The Dell badge of quality'.
a) "The Vosto's are not 'network certified' and if a problem occurs when the machine is on the network then Dell is not obliged to resolve the problem"
Both machines run XP and both machines have the same network card.....so this just didn't make any sense.
b) "The Optiplex machines are more reliable"
But how? Both machines have the same motherboard and cpu?...more importantly, if as the website puts it, 'the Dell badge is a symbol of quality and reliability'....is this only if you dont buy a Vostro?
c) "The Vostro's are not designed to run for more than 5-6 hours at a time"
By this point, i'd kind've lost hope. The Vostro's are listed as 'business machines'...what business runs from 9:00 till 14:00....tell me, i want to work there.
d) "Power consumption is lower on the Optiplex"
How? again, same motherboard,cpu,OS power saving options everthing!?
When i gently put my options to him, he just said something link "its our job to advise you of what we feel is the better machine though in the end its your choice". Yes, it is, and i would really like to make an informed choice to but how could i take that to the manager.
"OK, ssssso, that original quote i gave you for 7 machines has just gone up by £500"
"Okay, might not be a problem, what do we get for our extra £70 per machine Dave?"
"Well....you...er.....get less memory and a smaller hard disk"
"See yourself out David"
The advantages of the OptiPlex:
In the US, and probably elsewhere, they have native based (not India, etc.) support.
They are built by Dell itself (the Vostro/Inspiron/Studio models are contract built).
They are generally quieter the Vostros, which are rebadged consumer-grade models.
They are more consistent in design - there are fewer design changes and longer model lives.
Its not cut and dry.
There are not that many differences.
Parts all come from the same few vendors.
Between Seagate, Toshiba, Western Digital they are the 3 vendors of hard drives.
Vostro machines share parts with Inspiron Consumer models. VOSTRO 200 vs INSPIRON 530 for example.
VOSTRO 460 vs XPS 8300 another example. Dimension 8300/Optiplex GX270 Dimension 8400/Optiplex GX280
I have not seen Vostro or Inspiron Equivalents with the New with Optiplex models.
• OptiPlex (office desktop computer systems) (Schools also)
• Vostro (office/small business desktop and notebook systems)
• n Series (desktop and notebook computers shipped with Linux or FreeDOS installed)
• Latitude (business-focused notebooks)
• Precision (workstation systems and high-performance notebooks)
• PowerEdge (business servers)
• PowerVault (direct-attach and network-attached storage)
• Force10 (network switches)
• PowerConnect (network switches)
• Dell Compellent (storage area networks)
• EqualLogic (enterprise class iSCSI SANs)
Dell's Home Office/Consumer class emphasizes value, performance, and expandability.
These brands include:
• Inspiron (budget desktop and notebook computers)
• Studio (mainstream desktop and laptop computers)
• XPS (high-end desktop and notebook computers)
• Studio XPS (high-end design-focus of XPS systems and extreme multimedia capability)
• Alienware (high-performance gaming systems)
• Adamo (high-end luxury laptop)
• Dimension (mainstream desktop computers)
Both are business machines. The Vostro is built to be a value desktop, while the Optiplex is a little higher end in terms of components and quality.
Please post back and let me know if you need more help.