The difficulty that you are experiencing is a problem with software, not hardware. For the best results, you should post your question in the appropriate softwawre forum.
As for possible causes -- it would seem that one of the other programs running on your system is taking precedence over the active window. It may be a normal background process gone haywire or possibly worse. I would suggest that you start your search for this by determining if this happens in
Thanks BB - I couldn't see where to post for s/w issues so I chose this just in case it was my PC rather than application
I'll try the safe mode option you suggest (the "or worse" comment scares me! ). Would you be able to tell me how I can run in safe mode please? I know that when the PC shuts down abnormally it gives you the option to choose, but how do you choose that mode from normal start up? Usually I just press the button and it does its own thing... thanks...
Check Ron's suggestion about troubleshooting this using MSConfig. You can also use MSConfig to get the system to start in Safe Mode. Click Start -> Run and type in MSConfig. Click OK. Click the BOOT.INI tab and click the check box for /SAFEBOOT and leave the dot in MINIMAL. Click Apply and then OK and restart the system. It will start in Safe Mode.
To keep it from starting in Safe Mode, uncheck the box for /SAFEBOOT. Click Apply, Ok and then restart the system.
Message Edited by RoHe on 07-06-200610:47 AM
My system is Dimension 8300 and I am using Windows XP
Thanks Ron, I did the scan however I was not asked to replace anything. I just got the Task Manager listing all the processes when I clicked on the tab but I could not make head nor tail of what I was supposed to be looking for, some were under my username, some under SYSTEM..
On restarting I tried the Start again but no 'Run' appeared.
I have Norton 2006 Antivirus/Internet/Go Back currently on the machine - however this problem has been for quite a while (altho not today! )
One thing I did notice was a large memory usage (KB) for the CCAPP.EXE under the processes tab - sometimes when I log off, after logging out of Yahoo Internet and Close Down the PC I get an error message telling me CCAPP.EXE or similar has a problem or ends abnormally or something ????? I also get error messages on closing down for Yahoo sometimes. I wonder if this is linked somehow? It does give me the option to Debug but I can't understand what it is saying.
Not sure where to go from here as I do not have the 'Run' available to me. I used to. No idea where it's gone and the scan hasn't identified it as missing... ??
PS you also mentioned the 'bigger' problems - could you give me a clue as to the possibilities please? I need to know how bad this might be. Thanks
EDIT: can I just add that I have noticed something called CheckIt Diagnostics on my applications menu. Should I give that a try? It gives a variety of things to check ie video, processor, modem, memory tests etc ????? grateful for any advice... esp on what to check!
Message Edited by From_Earth on 07-06-200605:52 PM
Message Edited by RoHe on 07-06-200607:19 PM
hmmm.. I'm going to go with the possibility of 'bigger problems', I recommend letting your system start up and 'kinda idle' for a while, then check the processes tab in your task manager, be interesting to know whats running in the background...
As for the missing run command, I'm not sure if thats a customizible feature on the start menu, you could right click your start menu and search around in there to see if theres a box that disables run command(i'm on an adminstratively locked machine, so I cant even right click things lol). I haven't heard of alot of virii or trojans that disable the run command, so that makes me wonder