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josestude

7 Posts

28079

December 29th, 2007 01:00

XPS 410 - Bluetooth Questions

 
I ordered a blue tooth keyboard/mouse with my xps 410 a year or so ago.  The mouse seems to have quit working with the bluetooth usb adapter.  The question I have - I cannot find "bluetooth devices' on my control panel as the help instructions say I should.  In fact I cannot find any blue tooth anything on my computer with respect to software or drivers.  Is this little usb dongle really a blue tooth adapter??  If so, is there some software I should have on my PC ??

Toronto699

1.7K Posts

December 29th, 2007 02:00

we need the make and model # of the keyboard and mouse is it a dell Bluetooth combo

odenwalder

1.2K Posts

December 29th, 2007 02:00

Under Administrative Tools --> Services, you should see a service called Bluetooth Support Service. Check to see if is running and if it is set to automatically start. If not right , then properties and make the changes and start the service. This may correct your problem. 

josestude

7 Posts

December 29th, 2007 02:00

yes it was a Dell bundle - keyboard and mouse -
 
the bluetooth dongle is D P/N NH366,
keyboard is D P/N DH953
mouse is D P/N DH956 (i think - print is real small ...)

josestude

7 Posts

December 29th, 2007 02:00

I do not have any service called Bluetooth Support Service (no Bluetooth services at all) .... any ideas ??

Toronto699

1.7K Posts

December 29th, 2007 02:00

There are bluetooth drivers at the XPS 410 driver page for
1. Dell , l Application , Bluetooth Wireless Keyboard and Mouse Bundle file # R149559.EXE release date 10/29/07


Message Edited by Toronto699 on 12-28-2007 10:28 PM

Toronto699

1.7K Posts

December 29th, 2007 02:00

yes u should have some bluetooth soft ware and a bluetooth icon , what model and make is the keyboard? there should be a rest button under  the mouse , keyboard and the usb bluetooth usb dongle adaptor
 

Toronto699

1.7K Posts

December 29th, 2007 02:00

the drivers for the Dell bluetooth bundle are at the XPS 410 drivers and download page u can find the link on the left of this page where it says "Dell Support Tools"

josestude

7 Posts

December 29th, 2007 16:00

So any major differences between using the XP standard bluetooth vs. the Setpoint software ??
 
 

Davet50

14.4K Posts

December 29th, 2007 17:00

the setpoint software might give more options to set up the mouse and or keyboard..the xp versions wil just offer the basic settings..

josestude

7 Posts

December 29th, 2007 18:00

 
I went with the XP standard ... and actually there is no options available, that I can find ... so I may go back through the install and choose Setpoint ....

Davet50

14.4K Posts

December 29th, 2007 20:00

when you go into contol panel mouse what ever comes up will be the options that are changeable/setable for the mouse software.. i do believe that setpoint will offer a bit more than the standard XP version

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