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November 28th, 2015 13:00

XPS 8900, Dell Wireless-N 1801, 5GHz ?

My XPS 8900 with the Dell Wireless-N 1801 adapter can't see my 5GHz network.  It only sees my 2.4GHz. The 8900 sits right next to my HP Pavilion (5+ years old) which always runs on my 5GHz. Does the Dell Wireless-N 1801 not support 5GHz (scary thought) ? Any ideas ?

4 Operator

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11.1K Posts

November 28th, 2015 14:00

I think you mean 5GHz network.  

5G = 5th generation mobile technology

different card, same concept http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/19340207

10 Elder

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43.6K Posts

November 28th, 2015 15:00

If you don't find a solution at the link IEEE488 posted, try this:

  1. Open Device Manager
  2. Double click entry for wireless card
  3. Click Advanced tab
  4. Look for Preferred Band option (or similar name) and adjust setting
  5. Exit Device Manager and reboot

Do you see the 5 GHz network now?

November 28th, 2015 17:00

Even tho' it call itself b/g/n, under wireless mode all you can select is b or bg.

I have tried playing with most of the "advanced" settings - no happiness.
What did Dell sell me!?    I hope they fix it or tell us how to.

Here is what I see:

4 Operator

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11.1K Posts

November 28th, 2015 18:00

What about the General and Details tab?

10 Elder

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43.6K Posts

November 29th, 2015 17:00

The frequency band, if it's capable of dual band, should be on the Advanced tab.

Have you checked the Dell support page to see if there's a more recent Win 10 driver for this WiFi card?

10 Elder

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43.6K Posts

November 29th, 2015 17:00

I just pinged my Dell tech contacts to see if they can tell us if this WiFi card is single or dual band...

November 29th, 2015 18:00

I am pretty sure it is 2.4 GHz only. I do not know why you would market a PC with an I7-67xx, 16-32 Gig of wideband DDR4 memory, middle of the road Geforce, and then throw in a *** wifi card.

The machine is already repacked for return tomorrow.  I will wait for INTEL's next "tick" and then buy this I7 for less.

I will order an HP or Dell which I can configure myself.  My HP Pavilion (my first non-Dell desktop) has been trouble free for 5 years (a dated I5-650). Hopefully, it will keep humming for another 6-12 months.

Community Manager

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54.2K Posts

November 30th, 2015 06:00

The DW1801 does not support 5GHz.The DW1560 does. But the sales site today does not give you the option of choosing a specific WiFi card.

10 Elder

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43.6K Posts

November 30th, 2015 10:00

Thanks Chris.

Looks like the way you can get the dual band 1560 'ac' WiFi card is to buy the XPS 8900 Special Edition

Community Manager

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54.2K Posts

November 30th, 2015 11:00

Rohe,

Correct!

XPS 8900 =

XPS 8900 Special Edition =






6 Posts

December 16th, 2015 22:00

Is the better wifi card available for purchase separately on the Dell website?

10 Elder

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43.6K Posts

December 17th, 2015 10:00

Is the better wifi card available for purchase separately on the Dell website?

Possibly, but you don't have to buy from Dell, even if they do offer it. You can use any WiFi card you want, as long as it uses either the same motherboard connector as the existing card, or fits into one of the other open motherboard slots, and the card supports whatever version of Windows you're using..

You could even buy a USB WiFi dongle that plugs into any USB port on front or back of the PC.

Whichever way you go, you'll have to remove the existing WiFi card, even if you decide on a USB dongle.

6 Posts

December 21st, 2015 08:00

According to the specs, this motherboard accepts m.2 cards size 2230 with key A E. Looking on Amazon i stumbled upon this card, it should work correct? Most buyers are XPS 13 owners, i'm assuming these laptops share the same m.2 connector type.

www.amazon.com/.../ref=wl_it_dp_o_pd_nS_ttl;colid=28A1SU2SSZROQ&coliid=I1JX1Z8O2XVK5F

35 Posts

January 1st, 2016 05:00

"you'll have to remove the existing WiFi card, even if you decide on a USB dongle."

If I add a dongle or another wifi card, why must the stock wifi be removed?

thanks,

1 Message

August 18th, 2016 11:00

Yes, I had the same issue. No idea why dell is shipping with this useless card in 2016. I just upgraded to a card I bought on Amazon. The new card cost around $20 and took about 5-10 minutes to change out the card. Now I have very fast 5GHz on my 8900.

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