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The 0F00:133C Msg: DISK – No Suitable Disk Media Is Present, message indicates the optical drive requires a data disc inserted, for the drive to be tested.
Error code: 4400:011A. Msg: SCSI_0.000_DISK_GENERIC_COMPACT_FLASH - Target not ready
Remove all the peripherals from the 540, except the monitor, keyboard and mouse and run the diagnostics extended test, on the system.
Bev. thank you for the quick reply
I run the diagnostic extended test and it gave me the same error codes and the same messages.
With respect to the first error code (0F00:133C) I inserted a data disk in the CD rom drive, but still the PC would not boot. It seems that the problem is with the HD not the CD rom drive. It may be that the HD is not recognized, could it be just a cable problem or do I need to replace my HD?
With respect to the second error code (4400:011A) I did not get more information than the first time, except that the error code could help a technician diagnose the problem!
Any suggestion on any of these error code would be most helpful
thank you Yvonresplandy
Thanks, you are bring hope back to my heart!
On the main screen of the BIOS setup utility I can see:
SATA0 [Hard Disk]
SATA1 [ATAPI CDROM]
SATA2 SATA Port not Present
SATA3 SATA Port not Present
SATA4 [not detected]
SATA5 [not detected]
When I go to the next screen to see the description of the hard disk, the screen returns:
DEVICE: Hard Disk
VENDOR WDC WD6400AAKS-75A7B2
It seems that the disk is recognized, does that mean the HD is there but it is bad? Can it be fixed?
Try running chkdsk r on the hard drive and see if it makes a difference.
The details for using chkdsk r, are HERE
I can not run chkdsk r because Windows doe not load. Also I can not access the command prompt in the current situation. could you make a suggestion as how to reach the command prompt?
Thanks, Yvon Resplandy
You can run chkdsk r from the Windows 7 Reinstallation disc, see HERE
The procedure is the same for both Windows 7 and Vista.
we found the Dell Windows upgrade disk (we ugraded from windows vista to Windows 7 few months ago) and were able to run chkdsk; no error was found. We were also able to do a restore of just 2 weeks ago so not much was lost.
we can now run windows in safe mode, but when we try to run in normal mode, it can not reach the desk top display, and instead gives a DOS based screen with a lot of verbiage about a SYSTEM_SERVICE_EXEPTION, and "a problem has been detected and windows has been shut down to prevent damage to your computer". This screen also provide a TECHNICAL INFORMATION which is a long stream of alpha numric characters.
We made some progress, but can you make any sense of the above and further suggestion? could the problem have been created by a virus??
thank youu, Yvon
Remove all the peripherals, except the monitor, mouse and keyboard and restart the system and see if this makes a difference.
Also, if there'a a Media card reader installed, check that there no cards in it.