Start a Conversation

Unsolved

This post is more than 5 years old

J

6051

October 17th, 2016 21:00

gx 960 tower pci serial communication controller windows 7 pro

Hello I have a gx 960 tower with a retail install of windows 7 pro 32 bit.  Everything is working , but when i look in the device manager i see that pci serial communication controller has

the drivers for the device are not installed code 28 error


Hardware IDs:
PCI\VEN_8086&DEV_2E14&SUBSYS_02761028&REV_03
PCI\VEN_8086&DEV_2E14&SUBSYS_02761028
PCI\VEN_8086&DEV_2E14&CC_078000
PCI\VEN_8086&DEV_2E14&CC_0780

For the support page i have installed AMT SOL/LMS and Intel for AMT HECI  drivers but that did not make this device start to work what ever it is.

anyone have any ideas on what should be installed if anything , or just forget out it if everything is working ?

95 Posts

October 17th, 2016 21:00

I finally traced it back to this file here - Intel ME5 Host Embedded Controller Interface Driver

I installed it and all drivers seem to be installed from looking at the device manager.

I have no idea what it does but that seems to solve the problem

8 Wizard

 • 

47K Posts

October 18th, 2016 06:00

Its the INTEL Management Engine HECI AMT SOL (Serial over Lan) remote management tool aka VPRO.

That along with the chipset.  OptiPlex 755 / 760 / 780 / 960 / 980

 

Description Supported OS Download
Intel ME5 Host Embedded Controller Interface Driver
This package provides the Intel ME5 Host Embedded Controller Interface Driver and is supported on OptiPlex 760/980/755/780/960/780USFF that are running the following Windows Operating Systems: XP, Windows 7 and Windows 8.More details
Windows 7 64-bit
Windows 8 32-bit
Windows XP
Windows 7 32-bit
Windows 8 64-bit
Intel Serial Over LAN/Local Management Service Driver
This package provides the Intel Serial Over LAN/Local Management Service Driver and is supported on OptiPlex 760/980/755/780/780USFF/960 that are running the following Windows Operating Systems: XP, Windows 7 and Windows 8.More details
Windows 7 32-bit
Windows XP
Windows 7 64-bit
Windows 8 32-bit
Windows 8 64-bit

No Events found!

Top