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July 20th, 2010 15:00

inspiron 530s

My dell desktop turns on and after the dell logo display the picture goes away and I am stuck with a black screen. Any idea what causes that and if it is the motherboard issue?

 

Any suggestions anybody

2 Posts

July 20th, 2010 15:00

No error messages at all.

The power button LED is blue and constant not blinking

No beeps

Like I said it goes to the dell logo and after that the screen goes blank and stays like that.

10 Elder

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46K Posts

July 20th, 2010 15:00

 jamalsu

Are there any error messages, if there are, please post the exact text of them.

What is the reading of the power button LED, Steady Blue, Blinking Blue, Steady Amber, Blinking Amber or is it Off?

Are there any 'Beeps', if there are, check the 'Beep' codes in the following link?

The Inspiron 530s Troubleshooter and Diagnostic Guide, is HERE

Bev.

10 Elder

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46K Posts

July 21st, 2010 09:00

 jamalsu

There's not much diagnostic information to troubleshoot the 530s with.

Try removing all the peripherals from the 530s, except the mouse, keyboard and monitor and see if this makes a difference.

Bev.

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