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cisz8
Silver

sm bus controller - optiplex gx620

I've got a yellow exclamation for the sm bus controller in the device manager. I've tried installing the chipset drivers.

Help appreciated.

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18 Replies
RoHe
Diamond

Re: sm bus controller - optiplex gx620

What version of Windows? Are you using an account with Administrator privileges?

Did you get any error messages when you tried to install the chipset? You might try installing it again, after rebooting in Safe Mode. Then reboot normally after it's installed.

If that doesn't help and this just happened, a System Restore to latest date available when you know it was ok, may fix the problem. Personal files will be ok, but you will have to reinstall any software updates and hotfixes originally installed after the date used for the restore.

Ron

Forum Member since 2004
I am not a Dell employee

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speedstep
Diamond

Re: sm bus controller - optiplex gx620

SM Bus controller is almost always chipset Driver is not installed.

You have to install the correct version of the chipset drivers.

Chipset - Driver

Description Importance Version Released Supported OS Download
Intel Chipset Software Installation Utility, v.9.3.0.1026
Software support for Intel Chipsets.
Urgent
9.3.0.1026
11/06/2012

XP, VISTA, WIN7, WIN8

Intel® Chipset Device Software (INF Update Utility)
Intel Chipset Software Installation Utility, v.8.0.0.1009, A18
Software support for Intel Chipsets.
Urgent 8.0.0.1009 6/25/2008 Windows XP
Windows 2000
Windows XP x64
Intel Chipset Software Installation Utility, v.8.1.1.1010, A01
Software support for Intel Chipsets.
Recommended 8.1.1.1010 1/22/2007 Windows Vista 64-bit
Windows Vista 32-bit



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cisz8
Silver

Re: sm bus controller - optiplex gx620

What version of Windows? Are you using an account with Administrator privileges?

windows xp pro

Did you get any error messages when you tried to install the chipset?

No.

You might try installing it again, after rebooting in Safe Mode. Then reboot normally after it's installed.
I'll try that next.

If that doesn't help and this just happened, a System Restore to latest date available when you know it was ok, may fix the problem. Personal files will be ok, but you will have to reinstall any software updates and hotfixes originally installed after the date used for the restore.

This is a new system. I just installed the os.

Thanks.
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cisz8
Silver

Re: sm bus controller - optiplex gx620

I tried downloading the driver that said it was for 32 bit os but the readme is saying it's for 64.

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rdunnill
Diamond

Re: sm bus controller - optiplex gx620

You might be able to get it straight from Intel's download site.

www.intel.com/.../support

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cisz8
Silver

Re: sm bus controller - optiplex gx620

Intel had a scan to detect whether the intel drivers are current. This is what it found:

Intel Chipset Software Installation Utility (Chipset INF)

Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets

Current Version Installed 9.3.0.1026

This version is valid.

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rdunnill
Diamond

Re: sm bus controller - optiplex gx620

That's odd ... regarding the SM Bus driver, is there an error message associated with the yellow symbol?

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RoHe
Diamond

Re: sm bus controller - optiplex gx620

If you just installed the OS, did you install Desktop System Software (System Utilities) as the very first driver after loading XP? That should have been installed, before the chipset.

Ron

Forum Member since 2004
I am not a Dell employee

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cisz8
Silver

Re: sm bus controller - optiplex gx620

This is the error message:

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.

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