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white Cursor in the left top corner of a black screen
Have a dell desktop running Vista. this is like the 3rd time this has happened...Can someone help me. The computer start and goes to the screen that says dell and the blue bar under it, but then it goes to the black screen with the cursor blinking in the left cornor....PLEASE HELP ME.....
shesagordie
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March 24th, 2010 14:00
jasmine1
Have you tried running Diagnostics from the Drivers and Utilities disc?
Bev.
jasmine1
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March 24th, 2010 14:00
Sorry..my bad..IT IS AN INSPIRON 530 S RUNNING VISTA
shesagordie
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March 24th, 2010 14:00
jasmine1
What is the computer model?
Have you tried running Dell Diagnostic's extended tests?
For the details to use Diagnostics, go HERE
Bev.
RoHe
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March 24th, 2010 14:00
Unless you tell us what model PC this is, nobody can help you.
Ron
shesagordie
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March 24th, 2010 14:00
jasmine1
When this happens is the power button LED, Steady Blue, Blinking Blue, Steady Amber, Blinking Amber?
Are there any 'Beeps', or error messages, if there are, please post the exact text of the message?
Have you made any changes to the 530 recently?
The Inspiron 530 Troubleshooter and Diagnostic Codes are HERE.
Bev.
jasmine1
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March 24th, 2010 14:00
Any ideas how to get to the diagnostics screen any other way?
jasmine1
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March 24th, 2010 14:00
Hi... I tried to book from the utlility partion...this message came up
loading drmk version 8.00
Himen.sys 8.09
drmk version 8.00 (build 00007) copyright (c) 2005 dell inc
unable to create directory
I turned it off and back on..there is one beep after you turn it on, and then it brings up the dell with the blue line under it...The Power light stays steady blue, and so does the light at the bottom
No other messages come up
RoHe
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March 24th, 2010 15:00
Maybe BIOS needs to be reset?
Power off and unplug.
Press/hold power button on the tower for ~15 sec.
Open the case and remove the motherboard battery
Press/hold the power button again for ~30 sec
Reinstall the battery (right-side-up!) and boot with only mouse, monitor and keyboard attached.
Ron