Nixapatfan1
1 Copper

DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

When trying to install, I keep getting the message:
Installation Failed
The wizard was interrupted before Dell Server Deployment Pack v.1.2 for ConfigMgr could be completely installed.........
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9 Replies
Sumanth BR
1 Nickel

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

Hi

Could you please provide more details?. How are you launching the MSI?
If you are running Windows Server 2008, Windows Server 2008 R2, Windows Vista or Windows 7, open the command prompt using the "Run As Administrator" option, navigate to the MSI location and launch it through the command prompt.


Thanks
Sumanth

Thanks!

Sumanth BR

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Nixapatfan1
1 Copper

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

I've tried launching it through command prompt as admin and by double clicking in windows, it gets the same error with either method.
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DELL-Greg R
2 Iron

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

if you can post the smsts.log details, that will help.
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Nixapatfan1
1 Copper

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

smsts.log? I wish I was that far along with DDP1.2, I can't even get the thing to install on my site server to be able to even start making a TS with it.

Is there a way to upload a file here? I can post the MSI log file but it's 4,577 lines
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Sumanth BR
1 Nickel

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

IF Possible could you pls post the msi log file which will help us to see why installation is failing.

Thanks
Sumanth

Thanks!

Sumanth BR

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Nixapatfan1
1 Copper

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

1: Percent complete: 71
.
1: StatusText in XML: Importing the Custom Action Menu items
.
Action 6:11:15: InstallSccmComponents. Importing the Custom Action Menu items
.
1: Processing XML file: D:\SMS\AdminUI\XmlStorage\Extensions\bin\Deployment\Dell\PowerEdge\setup\Install_600_CustomAction.xml

1: Failure while processing SCCM objects. Return value = 1001
.
1: 4/1/2010 6:11:15 AM :: Integration Kit version [1.2.0.0], Dated [2/16/2010]
4/1/2010 6:11:15 AM :: configFile parameter was: D:\SMS\AdminUI\XmlStorage\Extensions\bin\Deployment\Dell\PowerEdge\setup\Install_600_CustomAction.xml
.
1: ===[ RETURN CODE = 1001 ]===
.
InstallShield 6:11:15: CallScriptFunctionFromMsiCA() ends
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MSI (s) (90:80) [06:11:15:511]: NOTE: custom action InstallSccmComponents unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 6:11:15: InstallFinalize. Return value 3.
MSI (s) (90:48) [06:11:15:511]: User policy value 'DisableRollback' is 0
MSI (s) (90:48) [06:11:15:511]: Machine policy value 'DisableRollback' is 0
MSI (s) (90:48) [06:11:15:527]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1015099746,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (90:48) [06:11:15:527]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (90:48) [06:11:15:527]: Executing op: DialogInfo(Type=1,Argument=Dell Server Deployment Pack v1.2 for Configuration Manager 2007 )
MSI (s) (90:48) [06:11:15:527]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 6:11:15: Rollback. Rolling back action:
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Nixapatfan1
1 Copper

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

Is there a way to upload the file? There is a 2,000 character limit on these posts. I tried to post the most relevant parts right before the rollback.
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Sumanth BR
1 Nickel

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

I have sent you a message which has my mail id yu can fwd the logs to my mail id.

Thanks,
Sumanth

Thanks!

Sumanth BR

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CarlWalker
1 Copper

RE: DDP 1.2 Failing to install on W2k8 SP2 and SCCM SP2/R2

We found this to be a problem with the way the custom action is being executed within the MSI, it is executed in the User Context which was failing, we changed this to execute in the System Context which fixed the problem. To do this is relatively simple;

Firstly, decompress the files from the downloaded Deployment Pack executable. Then, download Orca from here, http://blogs.msdn.com/astebner/archive/2004/07/12/180792.aspx. Once Orca is installed, right click the extracted MSI and select, "Edit with Orca". Once Orca launches, don't panic, just click on the menu at the top and select, "Transform", then select, "New Transform". Then, go to the "Custom Actions" Table on the left and find the "InstallSccmComponents" entry on the right; change the value in the "Type" column to 3073, then go to, "Transform" and select, "Generate Transform", save the transform to the same directory as your MSI and then close Orca.

To Install use the following command line;

msiexec.exe /i \Dell_Server_Deployment_Pack_v1.2_for_ConfigMgr_A01.msi TRANSFORMS=\ /qb-

=The path to the directory containing the Deployment pack install files and your MST.
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