Jake6731
1 Nickel

RE: Missing information Dell Warranty

Client hardware inventory appears to be working just fine. Machines send inventory daily, and the EXX40 machines are reporting. I can seen the Dell Model information in other SCCM Databases. The only place I am missing information is in the Dell Warranty Table.

We are not using vPro.

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Dell

RE: Missing information Dell Warranty

Perfect. Thanks for the info. I am reaching out to the Dev group to see if I can get some more information about this. I will definitely keep you posted. 

0 Kudos
Jake6731
1 Nickel

RE: Missing information Dell Warranty

Thanks!

Please let me know if you need anything further from me. We have several custom reports that utilize this information.

BTW, 654 out of the 11630 records do not have the System_Model or LOB information.

Jake

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Jake6731
1 Nickel

RE: Missing information Dell Warranty

This has been sitting for two months now.

Any update?

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Dell

RE: Missing information Dell Warranty

Hi Jake6731. For this issue, it is being recommended that you contact support to log and open a ticket for this issue. Because of the nature of the symptoms provided, support will request additional logs along with SQL DB and WMI information needed to help address this issue. 

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iarredondo
1 Copper

RE: Missing information Dell Warranty

Jake,

Can you please verify if this issue is still occurring with DCIS 4.1?   Thank you.

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