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I'm not sure I'm in the right place, but this is where customer service sent me.

I have a dell axim pda from 1995.  I got it in 1997.  I use it to read books on and have averaged probably 3-4 hours a day for the entire 16 years I've been using it.  Needless to say, it's see *A LOT* of use.  I estimate (and this is a low estimate) that I've read 10000-15000 books on it.  Since the screen size is rather small, even a short book is 2000 pages.  That's 25 million+ button presses to page down through them (again, this is a LOW estimate.)

It's performed like a champ!  I've actually worn not just the coating off the buttons but also the plastic itself is worn to the point that the impressions in them for tactile feedback are also almost worn away.

I dropped it the other day and finally cracked the screen.  While it's still usable, I'm considering upgrading to a small tablet of some kind to read on.

I was wondering if your hardware development team had any interest in obtaining it for analysis.  I doubt that you've seen many samples that have had the intense longterm usage this one has.

I have the original power adapter/usb connector (still in use)  and the original battery (though it's been many years since it would hold a charge.)

Thanks for your time.

Omiam,

That's an incredible story!  Hard to believe that you've been using the same device every day for 16 years... that is very cool.

Great to know that the Axim was built to last.  I'm not sure if any of the original Axim engineers are still around, but I'll ask around to see if I can find someone.

I'm extremely impressed by the quality of this device and have been for years.  Only when I cracked the screen did I really come to realize how long I'd been using it and how much it had been through.  I know many devices have switches that are rated for 2m or 5m button presses before failure, and while I have no clue what the rating was on the Axim, I'm quite sure I've exceeded it multiple times.

It seems that any number of things were done as well as could be asked for with both the design and the hardware, I'm hoping there are people there at Dell that have some interest in analyzing what was done right with this particular device.  I know that I would!

I think that "master volume" shouldn't be a term, and that you should use something else because of the ties to slavery.