mcbris
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Ask the Expert: Transforming IT Availability

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https://community.emc.com/thread/187832

Welcome to the EMC Support Community Ask the Expert conversation. This is an opportunity to learn more about the latest strategies for transforming IT availability discussed during the EMC Interactive Live Event (watch the recording posted below). Continue the discussion and ask our experts questions here through February 19. Bookmark this page or sign up to receive email notifications.

Learn how you can:

  • Significantly reduce downtime, risk, and cost with off-the-shelf technologies like EMC VPLEX
  • Streamline management, increase resource utilization, and simplify virtual and physical server environments
  • Realize significant reductions in CapEx and OpEx--with solutions that fund themselves
  • Build trust in an increasingly unsure world

 

Your hosts:

d_edborg.jpg

David Edborg is a technologist, evangelist, and an innovator, with over twenty five years of experience in the disaster recovery and computer security industries. As Chief Architect, EMC Assured Availability Services, David was the brainchild behind EMC's Continuous Availability Services line and "Recovery as a Service" offerings.

Over his career, David Edborg has served as a director of development and support for a computer security product that earned the U.S government's coveted C2 Level of Trusted Computing. In the early days of Client/Server computing, Mr. Edborg led the development of the first Manager/Agent systems management topologies.

Paul Danahy - bio photo.jpg

Paul Danahy is Senior Director for the Data Mobility Business Unit within EMC's Global Product Sales organization.  In that role, Paul is responsible for EMC campaign strategy and integrated product solutions, with a specific focus on mission critical application availability and mobility.  He has over 20 years of experience in the storage industry, and has held numerous positions in product management, product marketing, systems engineering and sales during that time. Prior to his current role, Mr. Danahy most recently was responsible for the Enterprise Storage Division and Unified Storage Division Business Management Teams.  Prior to that, Paul ran EMC's Backup, Recovery, and Archive Practice, driving the initiative on a world-wide basis.  Before that, he was the corporate evangelist for the CLARiiON product family.  Paul also was one of the founding principals of EMC's Commercial Sales Division.  He has been with EMC since 1997. He holds a BS in Computer and Systems Engineering from Rensselaer Polytechnic Institute.

6 Replies
mcbris
2 Iron

Re: Ask the Expert: Transforming Information Availability

This discussion is now open for questions to our experts. We look forward to an interactive and informative discussion!

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AlanZ1
3 Zinc

Re: Ask the Expert: Transforming Information Availability

In case you haven't seen it, here's the video:

Video Link : 4938

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mcbris
2 Iron

Re: Ask the Expert: Transforming IT Availability

There were several great questions for our experts that came in during the Live Interactive Event. Here are the first two:

Comment From DSherland

I heard a lot of high level but what are the parts and pieces of the service / licensing etc...

Answer from David Edborg

There are five basic elements to the CAAS Service:
1. Current State determination (infra, app, & spend)
2. Application & Infra Readiness Assessments
3. CA Solutioning
4. Business Case Development
5. Roadmap to CA

Comment From Jim J

What's the best way to determine if my environment is ready for Continuous Availability?

Answer from Paul Danahy

The best way to determine if your environment is ready for Continuous Availability is to engage with EMC on the Advisory Services presented here. Out of that you will understand your application readiness, current costs vs. future costs, resulting in a Business Case and road map to a Continuously Available solution.

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mcbris
2 Iron

Re: Ask the Expert: Transforming IT Availability

Here are a few more of the Q&A's from the live event:

Comment From Dave

Seems like the technology would be more expensive. How does CAS reduce costs, as stated several times?

Answer from Paul Danahy

The cost reductions come from the consolidation of your High Availability and Disaster Recovery program spends. By combining these two programs you are able reduces server costs by up 40%, reduce DR Testing, and simplify your environment.

Comment From DSherland

With complex environments are there a lot "canned" assessments and business case templates that could give an organization a ball park range of the commitment involved - or are environments just too diverse to know?

Answer from David Edborg

We have developed architectures for a number of the major software packages, such as SAP. Assessments are based on a methodology and customized for each organization and how they have implemented the application.

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mcbris
2 Iron

Re: Ask the Expert: Transforming IT Availability

Final questions from the Live Q&A!

Comment From DSherland

Combining HA and DR - is there capacity for meeting governance requirements that demand DR plans etc...

Answer from David Edborg

We have seen FFEIC auditors change the way they audit Continuous Availability services. FFEIC regulations indicate that you must regularly test or regularly use the solution. In a CA environment you are using the solution. In a CA environment, we have seen testing morph from the traditional DR rebuild test and app and data verification to transaction tracing and load balancer redirects.

Comment From DSherland

Governmental agencies are typically not geared to readily change audit "methodologies" - have you seen a HA configuration successfully address or negate the audit line items pertaining to regulations (NIST/SOX etc..)

Answer from David Edborg

Actually in one financial organization, we have seen the FFEIC auditors ask the organization to change their other applications over to CA because testing for the one app had gone from a week down to a couple of hours. So yes, depending on your audit official, there will probably require some re-education of auditors.

Comment From DSherland

I confess I have not considered well enough the impacts of HA on our current (old school) recovery strategy I suspect there would be a bit of a need for corporate culture changes especially with those involved in making the transition - any comments on that ?

Answer from Paul Danahy

In the customers we have engaged with the corporate shift really comes from the realization that they have invested significant amount of time and money in a DR Strategy that they never use. It is now very compelling for them to migrate to a Continuously Available solution that dramatically reduces planned and un-planned down time at a reduced cost.

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mcbris
2 Iron

Re: Ask the Expert: Transforming IT Availability

This Ask the Expert event has now concluded, but the conversation continues on the General Topics Support Forum.

Please feel free to continue this discussion. Others are welcome to post their thoughts and experiences on the topics, especially as they view the webcast replay.

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