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8 Krypton

Forums Upgrade -what's new ?

besides the new refresh widgets, a couple of new icons and subject history ..what else is new ?

Thanks

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8 Krypton

Re: Forums Upgrade -what's new ?

how do we reply to a post via email. When i hit reply to a message the "To" field is "jive-69824391-2CX-2-1Xjf@mycompanyname.com". ?

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8 Krypton

Re: Forums Upgrade -what's new ?

I'll try to get an answer for you.

Cheers,

Mark

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8 Krypton

Re: Forums Upgrade -what's new ?

It seems e-mail notifications are affected. The issue is being worked by the ECN Support Team right now. As soon as I have an update I will let you know.

Regards,

Mark

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8 Krypton

Re: Forums Upgrade -what's new ?

Mark,

i get email notification for new content,  i just don't know how to reply anymore.

Here is what the email looks like when it came in:

fromemail.jpg

but when i hit reply it wants to send it to my domain name (mycompany.com)

replyemail.jpg

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8 Krypton

Re: Forums Upgrade -what's new ?

Hi Dynamox,

This is a known issue. It's affecting all users I believe. (I get new notfications but replies don't work). We are working on it as I write.

Regards,

Mark

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8 Krypton

Re: Forums Upgrade -what's new ?

Humm,

Just tried it against the RDF ticket which was the last one to come through jive-823776344-68U-2-1Xkx@emc.com this was the reply address which is incorrect as I have just seen the first part of this topic. However it looks like I would need to remember to delete my signature details everytime.

With the icons gone, I'm an enthusiast now rather than a EMC employee  🙂 naturally I'm both...

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8 Krypton

Re: Forums Upgrade -what's new ?

try to actually reply ...see if it bounces back. EMC is your domain address so it might look ok for you but let's see if it goes through.

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8 Krypton

Re: Forums Upgrade -what's new ?

Hi Mark,

After the upgrade we see the difference in the email's colorful format (html), As I am a regular reader, it becomes little difficult to store all the email because of its size when stored in large numbers, Is there any way we can customize the settings to regular text only format (email).

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8 Krypton

Re: Forums Upgrade -what's new ?

Phukon,

Your question is more appropriate in the ECN Help forum so I have posted it there

Regards,

Mark.

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