Start a Conversation

Unsolved

This post is more than 5 years old

1 Rookie

 • 

20.4K Posts

859

April 18th, 2010 16:00

Forums Upgrade -what's new ?

besides the new refresh widgets, a couple of new icons and subject history ..what else is new ?

Thanks

666 Posts

April 19th, 2010 04:00

I'll try to get an answer for you.

Cheers,

Mark

1 Rookie

 • 

20.4K Posts

April 19th, 2010 04:00

how do we reply to a post via email. When i hit reply to a message the "To" field is "jive-69824391-2CX-2-1Xjf@mycompanyname.com". ?

666 Posts

April 19th, 2010 05:00

It seems e-mail notifications are affected. The issue is being worked by the ECN Support Team right now. As soon as I have an update I will let you know.

Regards,

Mark

62 Posts

April 19th, 2010 06:00

Humm,

Just tried it against the RDF ticket which was the last one to come through jive-823776344-68U-2-1Xkx@emc.com this was the reply address which is incorrect as I have just seen the first part of this topic. However it looks like I would need to remember to delete my signature details everytime.

With the icons gone, I'm an enthusiast now rather than a EMC employee  :-) naturally I'm both...

1 Rookie

 • 

20.4K Posts

April 19th, 2010 06:00

try to actually reply ...see if it bounces back. EMC is your domain address so it might look ok for you but let's see if it goes through.

1 Rookie

 • 

20.4K Posts

April 19th, 2010 06:00

Mark,

i get email notification for new content,  i just don't know how to reply anymore.

Here is what the email looks like when it came in:

fromemail.jpg

but when i hit reply it wants to send it to my domain name (mycompany.com)

replyemail.jpg

666 Posts

April 19th, 2010 06:00

Hi Dynamox,

This is a known issue. It's affecting all users I believe. (I get new notfications but replies don't work). We are working on it as I write.

Regards,

Mark

337 Posts

April 22nd, 2010 12:00

Hi Mark,

After the upgrade we see the difference in the email's colorful format (html), As I am a regular reader, it becomes little difficult to store all the email because of its size when stored in large numbers, Is there any way we can customize the settings to regular text only format (email).

666 Posts

April 23rd, 2010 04:00

Phukon,

Your question is more appropriate in the ECN Help forum so I have posted it there

Regards,

Mark.

1 Rookie

 • 

20.4K Posts

April 23rd, 2010 07:00

the message went up from 10k to 13k, you must be getting tons of email for that to affect you

No Events found!

Top