Unsolved
This post is more than 5 years old
227 Posts
0
1216
Unauthorized
Hello ,
am trying to access the support forums getting the below error .
"It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake".
But i can access the discussions that am already recived a notifications for !!
Any advise ?
Joe_Ab
227 Posts
0
May 31st, 2010 04:00
Not yet mark , I even tried to logout/login ,the same.
Mabro1
666 Posts
0
May 31st, 2010 04:00
Can you try going to the Main Supports Forums page again:
I'm told this issue is now fixed. Can you confirm this?
Thanks,
Mark
Mabro1
666 Posts
0
May 31st, 2010 04:00
Can you clear your cache and try again?
You might have a sticky cookie.
Regards,
Mark
Joe_Ab
227 Posts
0
May 31st, 2010 04:00
Same !
Joe_Ab
227 Posts
0
May 31st, 2010 04:00
Ok ,unfortunately i tried to mark your answer as helpful getting another error "An unexpected error has occured The method you're requesting requires HTTP POST for security reasons."
Gd luck
Mabro1
666 Posts
0
May 31st, 2010 04:00
There is an issue in the Forums. If you login to the main Support Forums Landing Page: Support Forums you will get an unauthorized message.
This is the only area of the Support Forums that is affected. Other areas, Like this one are accessible and all your communications are unaffected.
The ECN Support Team is working as quickly as it can to resolve this issue for the main Support Forums Page. I will post updates on how it's being resolved as soon as I have them.
Mabro1
666 Posts
0
May 31st, 2010 10:00
Hi Yousef,
This issue is now fixed for you. We tested your account and it can login.
Thanks and regards,
Mark
Joe_Ab
227 Posts
0
May 31st, 2010 22:00
Thanks Mark.
martinl1
46 Posts
0
June 1st, 2010 05:00
getting the following error, today, when I attempt to select "helpful answer" on a celerra forum discussion :
An unexpected error has occurred
Mabro1
666 Posts
0
June 1st, 2010 07:00
Hi Martinl,
This issue is logged and being worked. You can follow the discussion on it here: IM5368311:Users report they're unable to set a post as a helpful answer
Regards,
Mark