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bluewinter
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EQL PS6000 CLI

Hi

I have a question. I use to PS6000 and 6100 storage.

Our PS6000 had some problem. because some disk status is different other disks

So, I checked storage that connect to CLI(specially bash shell mode)

And then, I found some thing worng

When I cheked disk status to use "raidtool -Z" command

Disk number 8 status was different other disks

Other disks had number of status "0x000000 .. 400"

but, disk number 8 had 0x000000 .. 008"

So, I want to change the number of status for disk 8

How to change the number?

Please, let me know

Thank you

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5 Replies

RE: EQL PS6000 CLI

Hello,

Running commands at that level is extremely dangerous and is limited to Support or Engineering personnel.  Misuse of those commands could results in a down array or total loss of data.   So I'm not going to discuss the use of such commands.

What problem are you actually having?   I would suggest you open a support case so they can better assist you.

Regards,

Don

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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RE: EQL PS6000 CLI

Hello,

I do have one question.  On the drives you are having problem with, are they Dell/.EQL branded drives or just off the shelf drives you installed in the EQL canister?    That's not supported, as there is custom firmware on Dell/EQL drives.  Such non Dell drives will be excluded automatically,

Regards,

Don

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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bluewinter
1 Copper

RE: EQL PS6000 CLI

Thank you for your reply

Our storage and disk is dell EQL product right

And actually our RAID has problem

So, we opened the support case and recieved reply from dell support team

But, I can not give up so, I am looking for another solution

And I try again.

I think if I change the disk status forcedly

I should found raid group

So, I want to know command that change disk status

Thank you

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RE: EQL PS6000 CLI

There is no command to arbitrarily set the status on a drive.  The drive has determined that is, its status.  We are simply reporting it.

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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bluewinter
1 Copper

RE: EQL PS6000 CLI

Thank you for your answer.

Dell L3 support team help me

So, Our issue is clear

Thank you

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