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Equallogic PS100 GUI keeps crashing

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We've got a Equallogic PS100 unit that I'm unable to manage at the moment.  The GUI crashes within 10 seconds of logging in.  Has anybody come across this problem?  I'm running the latest version of Java on that computer connecting to the SAN.  I'm also running firmware version V4.3.4

The unit currently does have one fan failure on one of the power supplies.  Is is possible that the unit is booting me because of that power supply failure and it's protecting itself?

-Evan 

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4 Tellurium

Betreff: Equallogic PS100 GUI keeps crashing

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Please try a computer which runs java 6.035 or so and not 7.0 and report.

Regards

Joerg

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Re: Equallogic PS100 GUI keeps crashing

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Do you have a system on the network that is not at the latest version of Java? I have seen a number of times that latest version doesn't always play nice. Are you able to log into the array vis CLI with no problems?

Kenny K.

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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6 Replies
4 Tellurium

Betreff: Equallogic PS100 GUI keeps crashing

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Please try a computer which runs java 6.035 or so and not 7.0 and report.

Regards

Joerg

View solution in original post

Moderator
Moderator

Re: Equallogic PS100 GUI keeps crashing

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Do you have a system on the network that is not at the latest version of Java? I have seen a number of times that latest version doesn't always play nice. Are you able to log into the array vis CLI with no problems?

Kenny K.

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

View solution in original post

2 Bronze

Re: Equallogic PS100 GUI keeps crashing

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That worked like a charm!  I degraded the Java to version 6 and it's stable now.  Wow! I can't believe the new version of Java was making it crash, but then again it's Java 😛

Thanks guys!!! Very much appreciated!!! You guys were spot on!

Cheers,

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Re: Equallogic PS100 GUI keeps crashing

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Oracle made many changes in 7 that have caused a number of compatibility issues.  

If you still have a support contract for that array, I would upgrade it to at least 5.2.5.  There are many improvements since 4.3.x.

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Re: Equallogic PS100 GUI keeps crashing

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5.2.5 has the same problem with Java 7 update 7.

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Re: Equallogic PS100 GUI keeps crashing

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FYI: My comment about 5.2.5 wasn't meant to imply it would work with Java 7.  instead that is the minimum revision that any Dell EQL array should be at.   6.0.1 should work with Java 7.  

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