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March 1st, 2019 10:00

Equallogic PS4000 Array failed after power cut

hi there 

My equallogic 4000 arrays failed after a power cut, I can't see the member any more the console shows CLI> prompt

raidtool command out put 

raidtool
Driver Status: *Admin Intervention Requested*
RAID LUN 0 Ok.
raid status unrecoverable.
10 Drives (0,2,4,6,8,1,3,5,7,9)
RAID 50 (64KB sectPerSU)
Capacity 4,608,948,699,136 bytes
Available Drives List: 10,11

 

I need help my VMs are located on that server.

 

Thank you 

1 Rookie

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1.5K Posts

March 1st, 2019 17:00

Hello, 

 You are going to have to open a support case with Dell.  If you do not have a contract you can buy a one time service call.  Support only no hardware or software. 

 Regards,

Don

 

 

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